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Customer Care High School

Location:
Nairobi, Nairobi County, Kenya
Salary:
40,000
Posted:
April 04, 2024

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Resume:

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CURRICULUM VITAE

PERSONAL INFORNATION

Name: Erick Ochieng Kiage

Date of birth: 1979

Marital status: Married

Nationality: Kenyan

ID no: 21581312

Language proficiency: English and Kiswahili

Religion: Christian

Gender: Male

Place of residence: Nairobi Kenya

Email: ad4rtt@r.postjobfree.com

Phone: +254*********

OBJECTIVES

I desire to achieve the highest levels of professionalism, leadership and management through continuous self-evaluation, self-improvement and mentor-ship, team work and provision of information since it is the power and resource that drives the current economies. ACADEMIC BACKGROUND:

2016-2018: MOI UNIVERSITY

Diploma in social work

2015: EGERTON UNIVERSITY

Certificate in social work, Criminology and Community Development 2003: CAREER COUNSELING, GUIDANCE AND PREPARATORY CENTERS Certificate in customer care management, Office practice, Communication skill, 1994 –1998: MISAMBI HIGH SCHOOL.

Kenya Certificate of Secondary Education

OTHER TRAINING

2018: WAGENINGEN UNIVERSITY & RESEARCH –NETHERLANDS Certificate in Inclusive aquaculture development

2016: WAGENINGEN UNIVERSITY & RESEARCH- NETHERLANDS Certificate in Rural Agribusiness

2

Personality and profile:

I am driven by the desire to be competitively on the edge of anything I do. I believe and ascribe to values. I have a strong commitment to building social and professional bonds. SKILLS

Communication skill

Empathy(understanding client’s feelings) skill

Ability to work odd hour and odd day

Critical thinking

Self-Awarenes

Observation skills

Ability to work under pressure

WORK EXPERIENCE

Lake Area Mission Builders Kenya. 2018-2019.

Duties and responsibilities

Mathare Education Trust, Kenya field representative which includes: 1. Liaison between donors and students to provide information regarding to scholarship. 2. Prepares scholarship application process for students and coordinates scholarship application. 3. Computer typing and database input.

4. Provide life skill training, guidance and counseling to the scholar students 5. Monitoring of student performance and collection of student report form 6. Distributions of scholarship pay slip to schools. 2018 January – 2018 September Kenya Pediatric Association research assistance Duties and responsibilities

1. Research for all caregivers bringing babies for 6 week, 10 week and 14 week immunization at the health facility to determine the factors that influence immunization in MATHARE VALLEY, Nairobi. 2. Collect and log data.

3. Gathering and analyzing information and data.

2001- 2017: Mathare Community Education Development Organization. (MCEDO) Duties and responsibilities

Guidance and counseling for pupil and student

Community mobilization and health education

Facilitating CLTS (community led total sanitation) in Mathare slum.

Supervision of WASH (water hygiene and sanitation) projects in selected non-formal school 2009: Kanala self-help group

Duties and responsibilities

Monitoring the progress of farming activities.

Evaluation of the progress in group activities and the farm produce. 3

Training of the group farmer on agribusiness.

Aquaculture development and rural development programme CAREER OBJECTIVES

I desire to achieve the highest levels of professionalism, leadership and management through continuous self-evaluation, self-improvement and mentor-ship, team work and provision of information since it is the power and resource that drives the current economies. ACHIEVEMENT:

-Certificate in Environmental awareness

-Certificate in Child right protection.

PROFESSIONAL COURSES UNDERTAKEN

Voluntary services

Leadership course on skills for life development

Proficiency in computer application

Child right and psychosocial support.

HOBIES

Reading

Volunteering

Traveling

Visitation

REFEREES

Rotarian Henry Migoya

P.O BOX 770**-*****

NAIROBI

TEL: +254*********

ad4rtt@r.postjobfree.com

Pastor. Joseph Abuto.

TEL: +254*********

ad4rtt@r.postjobfree.com

Mcedo principle

Mr. Jacob De'

P.O BOX 770**-*****

NAIROBI

072*******

ad4rtt@r.postjobfree.com



Contact this candidate