Customer Care High School
Resume:
CURRICULUM VITAE
PERSONAL INFORNATION
Name: Erick Ochieng Kiage
Date of birth: 1979
Marital status: Married
Nationality: Kenyan
ID no: 21581312
Language proficiency: English and Kiswahili
Religion: Christian
Gender: Male
Place of residence: Nairobi Kenya
Email: ******@*****.***
Phone: +254*********
OBJECTIVES
I desire to achieve the highest levels of professionalism, leadership and management through continuous self-evaluation, self-improvement and mentor-ship, team work and provision of information since it is the power and resource that drives the current economies. ACADEMIC BACKGROUND:
2016-2018: MOI UNIVERSITY
Diploma in social work
2015: EGERTON UNIVERSITY
Certificate in social work, Criminology and Community Development 2003: CAREER COUNSELING, GUIDANCE AND PREPARATORY CENTERS Certificate in customer care management, Office practice, Communication skill, 1994 –1998: MISAMBI HIGH SCHOOL.
Kenya Certificate of Secondary Education
OTHER TRAINING
2018: WAGENINGEN UNIVERSITY & RESEARCH –NETHERLANDS Certificate in Inclusive aquaculture development
2016: WAGENINGEN UNIVERSITY & RESEARCH- NETHERLANDS Certificate in Rural Agribusiness
2
Personality and profile:
I am driven by the desire to be competitively on the edge of anything I do. I believe and ascribe to values. I have a strong commitment to building social and professional bonds. SKILLS
Communication skill
Empathy(understanding client’s feelings) skill
Ability to work odd hour and odd day
Critical thinking
Self-Awarenes
Observation skills
Ability to work under pressure
WORK EXPERIENCE
Lake Area Mission Builders Kenya. 2018-2019.
Duties and responsibilities
Mathare Education Trust, Kenya field representative which includes: 1. Liaison between donors and students to provide information regarding to scholarship. 2. Prepares scholarship application process for students and coordinates scholarship application. 3. Computer typing and database input.
4. Provide life skill training, guidance and counseling to the scholar students 5. Monitoring of student performance and collection of student report form 6. Distributions of scholarship pay slip to schools. 2018 January – 2018 September Kenya Pediatric Association research assistance Duties and responsibilities
1. Research for all caregivers bringing babies for 6 week, 10 week and 14 week immunization at the health facility to determine the factors that influence immunization in MATHARE VALLEY, Nairobi. 2. Collect and log data.
3. Gathering and analyzing information and data.
2001- 2017: Mathare Community Education Development Organization. (MCEDO) Duties and responsibilities
Guidance and counseling for pupil and student
Community mobilization and health education
Facilitating CLTS (community led total sanitation) in Mathare slum.
Supervision of WASH (water hygiene and sanitation) projects in selected non-formal school 2009: Kanala self-help group
Duties and responsibilities
Monitoring the progress of farming activities.
Evaluation of the progress in group activities and the farm produce. 3
Training of the group farmer on agribusiness.
Aquaculture development and rural development programme CAREER OBJECTIVES
I desire to achieve the highest levels of professionalism, leadership and management through continuous self-evaluation, self-improvement and mentor-ship, team work and provision of information since it is the power and resource that drives the current economies. ACHIEVEMENT:
-Certificate in Environmental awareness
-Certificate in Child right protection.
PROFESSIONAL COURSES UNDERTAKEN
Voluntary services
Leadership course on skills for life development
Proficiency in computer application
Child right and psychosocial support.
HOBIES
Reading
Volunteering
Traveling
Visitation
REFEREES
Rotarian Henry Migoya
P.O BOX 770**-*****
NAIROBI
TEL: +254*********
**********@*****.***
Pastor. Joseph Abuto.
TEL: +254*********
**************@*****.***
Mcedo principle
Mr. Jacob De'
P.O BOX 770**-*****
NAIROBI
**********@*****.***
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