Customer Service Front Desk
Resume:
Amber Gillaspie
Highly skilled and friendly customer service professional with extensive
experience in resolving inquiries and providing solutions to enhance customer satisfaction. Strong communication and problem-solving skills. Proven track record of exceeding goals.
***********@*****.***
July 28th 1989
1205 SW Polk St Apt 4A
Topeka, KS 66612
EXPERIENCE
Lindyspring Water Company, Topeka KS
March 2015-Feb 2016
Front Desk
*Proficient in using reservation systems, managing phone calls, And guest relations.
*Skilled in multitasking, organizational skills, and problem-solving In high-pressure environments.
*Excellent communication skills, professionalism, and ablilty to handle challenging situations with diplomacy.
Plaza West, Topeka KS
CNA
*Provided compassionate care for elderly patients, assisting with daily Living activities.
*Communicated effectively with patients and families to ensure excellent service
*Demonstrated proficiency in administering medications and monitoring vital signs accurately.
*Collaborated with healthcare team to create customized care plans for patients.
*Compassionate care: 2+ years providing hands-on assistance and emotional support to patients.
*Team collaborations
*Patient advocacy
Lexingtion Nursing, Topeka KS
CNA
*Provided compassionate care for elderly patients, assisting with daily Living activities.
*Communicated effectively with patients and families to ensure excellent service
*Demonstrated proficiency in administering medications and monitoring vital signs accurately.
*Collaborated with healthcare team to create customized care plans for patients.
*Compassionate care: 2+ years providing hands-on assistance and emotional support to patients.
*Team collaborations
*Patient advocacy
SKILLS
Quick Learner
Communication
Problem-solving
Patience
Time Management
Conflict Resolution
Active Listening
Multi-Tasking
Computer Skills
Medical Terminology
Patient Care
Documentation
Compassionate
Medication Administration
Mobility Assistance
Supervision
Record Keeping
CAD Software Proficiency
3d Modeling skills
Dental Anatomy Knowledge
Attention to Detail
LANGUAGES
English (Native)
Comfort Keepers, Topeka KS
Sep. 2008 - Aug. 2014
In-Home Care/CNA
*Assisted with activities of daily living for elderly clients, promoting independence and comfort.
*Documents client interactions and changes in condition, ensuring accurate and timely reporting.
*Collaborated with healthcare team to create and implement care plans tailored to individual client needs.
*Administered medications, monitored vital signs, and provided wound care in a professional manner
EDUCATION
Seaman High School, Topeka KS - Diploma
Aug 2004 - May 2007
Allen County Community College, Topeka KS - CNA
Certificate
May 2008
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