Amber Gillaspie

Highly skilled and friendly customer service professional with extensive

experience in resolving inquiries and providing solutions to enhance customer satisfaction. Strong communication and problem-solving skills. Proven track record of exceeding goals.

ad4rr2@r.postjobfree.com

785-***-****

July 28th 1989

1205 SW Polk St Apt 4A

Topeka, KS 66612

EXPERIENCE

Lindyspring Water Company, Topeka KS

March 2015-Feb 2016

Front Desk

*Proficient in using reservation systems, managing phone calls, And guest relations.

*Skilled in multitasking, organizational skills, and problem-solving In high-pressure environments.

*Excellent communication skills, professionalism, and ablilty to handle challenging situations with diplomacy.

Plaza West, Topeka KS

CNA

*Provided compassionate care for elderly patients, assisting with daily Living activities.

*Communicated effectively with patients and families to ensure excellent service

*Demonstrated proficiency in administering medications and monitoring vital signs accurately.

*Collaborated with healthcare team to create customized care plans for patients.

*Compassionate care: 2+ years providing hands-on assistance and emotional support to patients.

*Team collaborations

*Patient advocacy

Lexingtion Nursing, Topeka KS

CNA

*Provided compassionate care for elderly patients, assisting with daily Living activities.

*Communicated effectively with patients and families to ensure excellent service

*Demonstrated proficiency in administering medications and monitoring vital signs accurately.

*Collaborated with healthcare team to create customized care plans for patients.

*Compassionate care: 2+ years providing hands-on assistance and emotional support to patients.

*Team collaborations

*Patient advocacy

SKILLS

Quick Learner

Communication

Problem-solving

Patience

Time Management

Conflict Resolution

Active Listening

Multi-Tasking

Computer Skills

Medical Terminology

Patient Care

Documentation

Compassionate

Medication Administration

Mobility Assistance

Supervision

Record Keeping

CAD Software Proficiency

3d Modeling skills

Dental Anatomy Knowledge

Attention to Detail

LANGUAGES

English (Native)

Comfort Keepers, Topeka KS

Sep. 2008 - Aug. 2014

In-Home Care/CNA

*Assisted with activities of daily living for elderly clients, promoting independence and comfort.

*Documents client interactions and changes in condition, ensuring accurate and timely reporting.

*Collaborated with healthcare team to create and implement care plans tailored to individual client needs.

*Administered medications, monitored vital signs, and provided wound care in a professional manner

EDUCATION

Seaman High School, Topeka KS - Diploma

Aug 2004 - May 2007

Allen County Community College, Topeka KS - CNA

Certificate

May 2008

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