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Customer Service Representative

Location:
Brooklyn, NY
Posted:
April 03, 2024

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Resume:

Justin Anthony Bronx, NY • 551-***-****

• ad4rot@r.postjobfree.com

Professional Skills

Dependable, team player with demonstrated ability to follow instructions and work diligently towards assigned jobs. Flexible in terms of work assignments and schedules. Great physical stamina to perform repetitive tasks effectively. Owns 8 Hour and 16 Hour Security Guard Certifications.

Experience

Customer Service Representative US Tennis Open – Queens, NY 2014 – 2020

Checked tickets for arriving customers.

Maintained crowd control and helped provide directions when needed.

Escorted tennis players throughout arena.

Provided guidance to less experienced workers.

Porter Hale and Hearty Soups – New York, NY 10/2019 – 3/2020

Maintained a clean environment for staff and customers of eatery

Warehouse Associate Superior Pack Group – Harriman, NY 1/2016 – 5/2016

Organized stock and maintained inventory records.

Processed requests and orders, pulled materials, packed boxes and placed orders in delivery area.

Received and unloaded incoming merchandise, inspecting products for defects and damages.

Verified quantity of materials by checking merchandise against packing list.

Warehouse Associate St. George Warehouse – Hackensack, NJ 7/2015 – 12/2015

Organized boxes on pallets and operated forklift, hand truck and pallet jack as needed.

Measured and used weight scales to assemble and stack appropriate number of cartons.

Prepared merchandise for shipping, installed protective devices to prevent damage.

Operated production line equipment.

Customer Service Representative Intrepid Air & Space Museum – New York, NY 3/2015 – 6/2015

Greeted and directed customers to appropriate ticket booth.

Provided information about the museum, exhibits and attractions.

Managed large crowds at the ticket line during peak season.

Set up large barricades and line control ropes in anticipation of large crowds.

Maintained a clean, orderly and safe gathering area for customers.

Escorted large school groups of up to 100 students through museum entrance process.

Collaborated with colleagues to move lines as quickly as possible.

Flyer Distributor Jackson Hewitt – Mount Vernon, NY 1/2010 – 12/2014

Created working relationships within the community.

Answered customers’ questions and provided additional information as needed.

Cultivated customers for business.

Volunteer Experience

Food Bank, New York, NY – Packaged fresh produce and food items for low income families.

Salvation Army Family Store, Mt. Vernon, NY – Organized clothing and household items.



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