Customer Service Property Manager
Resume:
CONTACT
East Moline, IL *****
***********@***.***
PROFESSIONAL
SUMMARY
Detail-oriented professional
experienced in providing exceptional
administrative and organizational
support in busy office settings.
Possesses excellent interpersonal
skills and ability to interact with a
diverse group of individuals.
SKILLS
■ Computer Proficiency
■ Conflict Resolution
■ Customer Service
■ Microsoft Office Proficiency
■ Strong Organization
■ Record Keeping
■ Attention to Detail
■ Office Equipment Operation
TERESA BRAET
EXPERIENCE
Property Manager Colona House Apartments - East Moline, IL 03/2015 - Present
Managed daily administrative tasks, including tenant relations and rent collections.
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Provided customer service support by responding promptly to inquiries or requests from tenants.
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■ Investigated complaints, disturbances and violations and resolved issues. Maintained accurate records of all tenant information including contact details and payment history.
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Assistant Property Manager Leclaire Apartments - Moline, IL 02/2007 - 02/2015
Inspected vacant units prior to move-in and move-out to identify any damage or needed repairs.
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■ Kept tenant and office files organized, properly maintained and secured.
■ Responded to tenant inquiries and complaints in a timely manner. Maintained accurate records regarding leases, rent rolls and security deposits.
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Secretary St. Anne School - East Moline
08/1998 - 07/2006
Answered incoming calls promptly and professionally, routing messages as needed.
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Demonstrated proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
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Provided administrative support to the principal and other staff members with a high degree of discretion and confidentiality.
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Maintained updated student records in accordance with district policies and procedures.
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EDUCATION
United Township High School - East Moline, IL, 05/1983
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