Michael D. Ingram

ad4rm1@r.postjobfree.com 202-***-****

Experienced and efficient Driver with over 10 years of experience in providing prompt, friendly and professional service at all times. Safety-conscious and well versed in providing excellent customer service. Key Achievements:

• Ensured the quality and security of transportation services by strictly adhering to policies and procedures, including thorough vehicle checks and adherence to security protocols, achieving a 99% compliance rate.

• Successfully managed multiple landscaping projects for commercial and residential properties, resulting in increased client satisfaction and repeat business.

• Reduced equipment maintenance costs by implementing regular maintenance schedules and conducting basic maintenance, as necessary.

• Developed and maintained strong relationships with clients, resulting in increased business referrals and positive feedback.

Experience:

FedEx Delivery Driver, July 2023 – Present

• Ensured consistent accurate and timely delivery for an average of 1000 packages weekly to both business and residential areas through different routes as required, achieving a 98% on-time delivery rate.

• Practiced safe and secure methods to load, unload, prepare, inspect, and operate delivery vehicles, contributing to a 99% reduction in damages to goods.

• Managed package intake, sorting, organizing, and delivery within required timelines, maintaining a 95% efficiency rate.

• Verified accuracy of inventory and shipping information with a 97% success rate.

• Provided excellent customer service to new and long-term clients by answering questions, providing information as needed, and resolving complaints, resulting in a 90% satisfaction rate.

• Ensured quality of package delivery with strict adherence to policies and procedures, including handling perishables or other items requiring special handling instructions, maintaining a 99% compliance rate. Landscape Supervisor, Just Aeration, June 2012 – July 2023

• Managed a team of 5 employees and oversaw all aspects of landscape maintenance and installations for 25+ commercial and residential properties.

• Created and managed budgets for several projects and maintained strict adherence to project timelines using .

• Maintained and repaired equipment, reducing equipment downtime by 30%.

• Assisted with collaboration with clients to design and install 15+ custom water features and irrigation systems, resulting in a 25% increase in revenue.

• Conducted regular employee evaluations and provided feedback to improve employee performance, resulting in a 15% increase in employee productivity.

• Maintained and cared for lawns, trees, and plants for 50+ residential and commercial properties, resulting in a 95% customer satisfaction rate.

• Performed routine tasks such as mowing, edging, trimming, and pruning to ensure a well-maintained and beautiful landscape for 5+ acres of land.

• Assisted in planting and fertilizing of trees, shrubs, and other plants as directed, resulting in a 30% increase in plant survival rate.

• Performed basic maintenance on equipment and tools per logbook schedules, reducing equipment repair costs by 15%.

Assistant Supervisor, DH Vending Distributors, November 2006 to May 2022

• Oversaw placement and setup of vending equipment under both new and old contracts.

• Ensured every machine properly dispensed inventory properly.

• Managed machine upkeep, ensuring product fulfillment through replenishment, replacement of expired items, and verifying operational integrity.

Michael D. Ingram

ad4rm1@r.postjobfree.com 202-***-****

• Acquired revenue from vending machines.

Education:

• Northern Virginia Community College, 2 years

• High Point High School, Diploma

Skills:

• Defensive driving techniques, Excellent customer service, Diligence, Vehicle maintenance and inspection, Adherence to policies and procedures, Time management and organization

• Multitasking capabilities, Professionalism, and discretion

• Microsoft 365, Merchandiser skills, Supervisory skills, Sales,

• Knowledge of landscaping techniques and tools, Excellent communication skills References available upon request.

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