Security Officer Customer Service
Resume:
Matthew Miller
Retail/Cashier/ Stocking Post commander/Security Office/customer service monitor CCTV and Excel and fire watch and monitor vehicles
Rosamond, CA 93560
**********************@*****.***
Security officer/ Lead Officer/supervisor/ post command for 18 years professional experience working as a security guard. In commercial and residential areas. Security Guard with in-depth knowledge of California law and order. Capable of working flexible hours and in extreme weather conditions. Talented at keeping personnel, building and equipment secure. Customer service. Authorized to work in the US for any employer
Work Experience
Security Officer
REEL SECURITY - Los Angeles, CA
March 2024 to Present
Foot patrol, movie directors,Actors,make up artist,parking location’s,parking lots, and parking garage and monitor vehicles and trailers and generators and coppers Security Officer
Allied Universal - Burbank, CA
February 2024 to Present
Foot patrol and monitoring CCTV and help local restaurants and local businesses and help AMC movie theater and help relocate homeless and fire watch and escort AMC employees to there cars and vehicles check any suspicious activity or breaks in and secure and lock and no cars broken in vehicles Security Lead Officer
SECURE NET ALLIANCE - Los Angeles, CA
October 2023 to February 2024
Monitor cctv and check on security officers during their jobs and training security officers and schedule and fire safety and alarm systems and if I need arrest and help on first aid and overdose at college campus and not allowed homeless on the campus and property Post Commander/Supervisor
Kent Security Services - Hollywood, CA
February 2023 to October 2023
Monitor cctv and foot patrol apartments for scan tags and check out any homeless activity or suspicious activity or behaviors or noise complaints.
Securitas Security Officer
Securitas CNN - Hollywood, CA
August 2022 to February 2023
Foot Patrol the build and Protect clients in the building and monitor CCTV and vision tour escort the clients to there car.
X-Ray Technologist
Securitas - Hollywood, CA
August 2022 to December 2022
Work at universal studios as a X Ray
Allied Universal Security Officer
Allied Universal - Canyon Country, CA
August 2020 to August 2022
Fire watch, mall opening, roof access control patrol inside the mall and outside the mall. Answers questions to customers and protect customers safety Post Commander
Inter-Con Security Systems - Alhambra, CA
May 2020 to December 2021
Work at Wells Fargo bank
Post Commander/Supervisor
Kadima Security Services - Encino, CA
July 2007 to July 2018
Responsible for private and commercial properties Familiarity with policy and procedure Examine gates, doors and windows to determine the security.
Prepare reports and routine
Daily patrolling on foot or on vehicle to assure the security of assigned area Provided escort services to visitors and customers Keep an eye and report irregularities like leaking water pipes, security doors left unlocked, presence of unauthorized persons etc
Performed routine checks of street lights and emergency call boxes to ensure proper functioning Inform and warned violators of rule infractions like smoking, loitering, carrying forbidden things Provided lockout services and information including public assistance Skilled in utilizing building security, lock systems and procedures
• In-depth knowledge of local, state and federal traffic rules and regulations governing the operation of a passenger vehicle
• Great ability to collect data, compile and prepare reports
• Excellent ability to detect problems and report information to appropriate personnel
• Strong ability to maintain and follow safety procedures
• Remarkable ability to resolve customer's complaints Security Guard
XE Services
October 2015 to March 2016
patrolling building - checking doors windows and parking lot areas reporting lights out and writing a complete d.a.r.
Answered alarms and investigated disturbances, contacting local law enforcement personnel for escalating crises
Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation
Prepared regular written logs and incident report at close of each shift for distribution to my company and for pass-down report.
Secured premises and personnel by patrolling property and monitoring surveillance equipment, including cameras
Security Guard
Kadima Private Security Company
December 2014 to September 2015
Responsible for private and commercial properties Familiarity with policy and procedure Examine gates, doors and windows to determine the security.
Prepare reports and routine
Daily patrolling on foot or on vehicle to assure the security of assigned area Provided escort services to visitors and customers Keep an eye and report irregularities like leaking water pipes, security doors left unlocked, presence of unauthorized persons etc
Performed routine checks of street lights and emergency call boxes to ensure proper functioning Inform and warned violators of rule infractions like smoking, loitering, carrying forbidden things Provided lockout services and information including public assistance Skilled in utilizing building security, lock systems and procedures
• In-depth knowledge of local, state and federal traffic rules and regulations governing the operation of a passenger vehicle
• Great ability to collect data, compile and prepare reports
• Excellent ability to detect problems and report information to appropriate personnel
• Strong ability to maintain and follow safety procedures
• Remarkable ability to resolve customer's complaints 1262 W Rosamond BLVD Space 19C38 Rosamond CA 93560
Matthew James Miller
Courtesy Clerk/ cart attendant
Vons - Northridge, CA
June 2008 to September 2009
Courtesy Clerk/ cart attendant/ customer service
Cart Attendant
Sam's Club - Sylmar, CA
February 2007 to September 2008
Cart attendant
Cashier
Six Flags, Inc. - Valencia, CA
April 2004 to December 2007
Cashier and stocking and customers
Cashier/Customer Service
Wendy's - Newhall, CA
June 2001 to December 2004
Cashier and customer services
Education
Diploma
William S. Hart High School - Newhall, CA
2004
Skills
• CPR (10+ years)
• CPR certified (10+ years)
• Customer service (10+ years)
• RECEPTIONIST (8 years)
• RETAIL SALES (10+ years)
• Surveillance (10+ years)
• Security (10+ years)
• CCTV (10+ years)
• Law Enforcement
• Cash Handling (10+ years)
• Quality Assurance
• Data Collection (6 years)
• Loss Prevention (5 years)
• Leadership (7 years)
• Supervising Experience (6 years)
• Writing Skills (10+ years)
• Typing (10+ years)
• Microsoft Excel (7 years)
• Communication Skills (10+ years)
• Security (10+ years)
• Customer service (10+ years)
• Supervising experience (10+ years)
• Leadership (10+ years)
• Typing (10+ years)
• Computer skills (10+ years)
• Retail sales (5 years)
• Front desk (10+ years)
• Cash handling (5 years)
• Cash register (6 years)
• Windows (10+ years)
• Loss prevention (5 years)
• Communication skills (10+ years)
• Data collection (5 years)
• Residential construction (8 years)
• English (10+ years)
Certifications and Licenses
Guard Card
June 2023 to June 2025
Security Officer
February 2023
Foot patrol apartments complex
Additional Information
Communication skills
Verbal and written communication
Work ethic
Customer service
CPR certified
Skills
Address
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