Chyenne Trujillo

Customer Care Representative with over 2 years of experience in telephone customer

service, including tech support, customer care, and billing. Phoenix, AZ 85035

ad4rjf@r.postjobfree.com

+1-623-***-****

Productive relationship builder: excel at listening to customer needs as well as creating solutions that provide value to customer needs

Professional: Dependable, reliable candidate, able to perform duties with minimal supervision Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Peckham - Phoenix, AZ

January 2023 to October 2023

Set passport appointments for customers with urgent travel, transfer calls to correct departments Call Center Representative

Consumer Cellular - Phoenix, AZ

September 2021 to June 2022

Technical support: such as resetting devices, sending the device signal, sending new sim cards, troubleshooting devices

Billing: taking payments or setting up payment arrangements Responds to at least 50 Calls Per Day

Responds to questions and concerns about phone services, and escalate calls appropriately Front Desk Receptionist/Administrative Assistant

Mitsubishi - Avondale, AZ

September 2017 to May 2018

Make and receive calls regarding car services

Answer all incoming calls according to company policies in a friendly and professional manner Provide tags and license plates

Whataburger Team Member

Whataburger - Phoenix, AZ

January 2015 to March 2016

Ambassador

Customer service

Cash register

Education

High school diploma

Skills

• Improving Customer Experience

• Active Listening Skills

• Experience with Microsoft Office- Word & Excel

Certifications and Licenses

Food Handler Certification