Customer Care Service
Resume:
Chyenne Trujillo
Customer Care Representative with over 2 years of experience in telephone customer
service, including tech support, customer care, and billing. Phoenix, AZ 85035
*********@*******.***
Productive relationship builder: excel at listening to customer needs as well as creating solutions that provide value to customer needs
Professional: Dependable, reliable candidate, able to perform duties with minimal supervision Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Peckham - Phoenix, AZ
January 2023 to October 2023
Set passport appointments for customers with urgent travel, transfer calls to correct departments Call Center Representative
Consumer Cellular - Phoenix, AZ
September 2021 to June 2022
Technical support: such as resetting devices, sending the device signal, sending new sim cards, troubleshooting devices
Billing: taking payments or setting up payment arrangements Responds to at least 50 Calls Per Day
Responds to questions and concerns about phone services, and escalate calls appropriately Front Desk Receptionist/Administrative Assistant
Mitsubishi - Avondale, AZ
September 2017 to May 2018
Make and receive calls regarding car services
Answer all incoming calls according to company policies in a friendly and professional manner Provide tags and license plates
Whataburger Team Member
Whataburger - Phoenix, AZ
January 2015 to March 2016
Ambassador
Customer service
Cash register
Education
High school diploma
Skills
• Improving Customer Experience
• Active Listening Skills
• Experience with Microsoft Office- Word & Excel
Certifications and Licenses
Food Handler Certification
Contact this candidate