Rashelle Leftwich
Charlotte, NC *****
ad4rhf@r.postjobfree.com
OBJECTIVE: To obtain employment that utilizes the skills I possess. Authorized to work in the US for any employer
Work Experience
FedEx Delivery Driver
FedEx Express - Pineville, NC
December 2022 to Present
• Operates company vehicles and provide courteous and efficient delivery and pick up of packages; to check shipments for conformance to FedEx features of service.
• Provides coverage for all assigned routes within the station's service area.
• Provides related customer service functions.
Delivery Driver
Foster-Caviness Foodservice - Charlotte, NC
March 2021 to Present
• Communicating with dispatch about pick-up and delivery times, delivery locations, and potential traffic issues that may delay the driver’s progress.
• Ensuring that packages are properly stored in the truck’s cargo area to prevent damage during transport
• Following federal regulations regarding fuel efficiency, vehicle maintenance, and safe driving practices.
• Transporting packages using a commercial truck that is specially designed to carry large freight loads over long distances
• Monitoring weather conditions to ensure safe driving conditions
• Maintaining records of deliveries made and time spent on duty
• Performing pre-delivery inspection of packages to ensure that they are properly labeled and undamaged.
• Delivering packages to the recipients door or workplace by foot or automobile.
• Communicating with customers to provide status updates on deliveries. FedEx Driver
FedEx Ground - Fort Mill, SC
November 2020 to April 2023
• Communicating with dispatch about pick-up and delivery times, delivery locations, and potential traffic issues that may delay the driver’s progress
• Ensuring that packages are properly stored in the truck’s cargo area to prevent damage during transport
• Following federal regulations regarding fuel efficiency, vehicle maintenance, and safe driving practices
• Transporting packages using a commercial truck that is specially designed to carry large freight loads over long distances
• Monitoring weather conditions to ensure safe driving conditions
• Maintaining records of deliveries made and time spent on duty
• Performing pre-delivery inspection of packages to ensure that they are properly labeled and undamaged
• Delivering packages to the recipients door or workplace by foot or automobile
• Communicating with customers to provide status updates on deliveries Delivery Route Driver/Warehouse
Mygrant Glass - Charlotte, NC
October 2016 to November 2021
• A blend of warehouse and delivery driver tasks daily
• Clean, inspect and load products onto our delivery trucks
• Deliver products to our end customers on scheduled delivery routes
• Operate route delivery I Pads
• Pick up customer product returns
• Retrieve products customer orders
• Process customer orders for onsite pick up
Customer Service Representative
iQor - Charlotte, NC
January 2011 to October 2016
• Handling inbound customer service calls.
• Processing inbound sales calls.
• Taking inbound or placing outbound collections calls.
• Answering technical support inquiries via incoming calls, chat or email.
• Demonstrating excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues.
• Performing other duties as assigned.
Inventory Clerk
Accurate Inventory - Charlotte, NC
November 2008 to February 2012
• Responsible for ensuring all materials and products are accurate and inspected.
• Assisted in the quality assurance portion, and completed manifests for outgoing merchandise.
(Volunteer Work) Dietary Aide
Charlotte Rescue Mission - Charlotte, NC
June 2007 to July 2007
● Prepared and served various types of food, desserts and beverages for cafeteria.
● Assists in the handling of incoming supplies and material. Stock serving line and/or storage areas.
● Maintain ample supply of dishware and utensils in serving area remove/return empty items to appropriate kitchen area.
(Volunteer Work) Customer Service Assistant/Direct Care Assistant Lutheran Family Services - Charlotte, NC
September 2006 to October 2006
● Assisted staff in the reception area, answered multi-line telephone system
● Directed visitors to appropriate areas throughout the recreation center
● Cleaned multi-purpose rooms for program
● Responsible for observing and applying enrichment program.
● Assisted with record of children's growth, development and behavior.
● Responsible for preparing play and learning materials to set up children's environment.
● Supervised children's play with making sure of their safety.
● Help children with daily routines such as dressing, toileting, eating and sleeping.
● Also responsible for preparing meals and snacks.
● Maintained environment very clean, appealing and safe.
● Responsible for various other duties as assigned Education
High school diploma in General Academics
Central Piedmont Community College - Charlotte, NC August 2011 to May 2012
Skills
• Focused
• Dependable
• Works adequately with limited supervision
• Stocking/Re-Stocking
• Warehouse Training
• Concierge Service
• Punctual
• Willing to learn new tasks
• Material Handling/Forklift Operations
• Customer Service
• Person Centered TRAINING
• Dietary Aide
• General Computer Use
• Loyal
• Reliable
• Communicates well
• Works well in a TEAM environment
• Box truck
• Van driver
• Delivery driver experience
• Warehouse experience
• Driving
• Load & unload
• Route driving
• Forklift
• Communication skills
• Courier
• Driving
• Forklift
• Customer service
• Technical Support
• Meal Preparation
• Order Picking
• Inside Sales
Certifications and Licenses
Driver's License
Forklift Certification