Customer Service Data Entry

Mirna Motuako

407-***-**** • ************@*****.*** • Fort Worth, TX 76123

Hardworking employee with 2 years of experience in customer service, and experience in phlebotomy. multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Summary

Skills • Data Collection

• Paperwork Processing

• Product Knowledge

• Venipuncture

• Patient and donor care

• Blood collection and handling safety

• CPR

• Medical record review

• Blood specimen storage

• Communication

01/2022 - 03/2024

Customer Service Representative, McKesson Specialty Health, Irving, TX 01/2022 - 03/2024

Data Entry Clerk, McKesson Specialty Health, Fort Worth, TX Experience

Answered customer inquiries and provided accurate information regarding products and services.

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• Provided excellent customer service to resolve customer complaints in a timely manner. Gathered customer feedback through surveys and used the data to improve customer service.

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Resolved complex problems by working with other departments to provide solutions that meet customer needs.

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• Ensured compliance with all relevant rules and regulations governing data entry activities.

• Utilized specialized software applications related to the job role.

• Collaborated with other departments to resolve issues regarding incorrect data entries. 03/2024

Phlebotomy

Phlebotomy Training Specialist, Fort Worth, TX

Associate Of Arts, Communications

Tarrant County College District, Fort Worth, TX

Some College (No Degree), National Certification

Phlebotomy Training Specialist, Fort Worth, TX

Education And

Training

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