Customer Service Shuttle Driver

TONYA R. WALKER

*** ********* *****

Montgomery, Alabama 36110

334-***-****-cell

**********@*****.***

SUMMARY

Twenty-one years’ experience in the medical field. Strong technical background, analytical, detail oriented, great problem-solving skills. Work well with all levels of management.

EDUCATION

Robert E. Lee High- Standard Diploma

Capps College-Phlebotomist

PROFESSIONAL EXPERIENCE

Hyundai Glovis, Montgomery, AL March 2023 – December 2023

Shuttle Driver

Operate vehicles in a safe and efficient manner

Moving vehicles from the plant to different lots for processing

Quest Diagnostics, Montgomery, AL September 2010 – November 2022

Phlebotomist

Process patients’ files and assist the doctor with minor surgery procedures.

Maintained and ran the lab.

Performed venipunctures, urinalysis, gave medical injections, and performed front office duties.

LabCorp of America, Montgomery, AL February 2006 – August 2010

Phlebotomist

Took vital signs, and faxed information to other doctors for pending surgeries.

Answer phone calls and distribute messages.

Performed injections on patients per request from doctor.

Respond to the doctor and the patient’s issues.

Baptist Medical Center, Montgomery, AL May 2006 – June 2010

Team leader

Make sure specimens were accessioned and processed.

Maintained outpatient flow and ER flow.

Jackson Hospital, Montgomery, AL December 2003 – May 2006

Phlebotomist

Performed urinalysis, complete blood count, and processes blood.

Manage the customer service desk.

Answer a high volume of calls and handle all customer service aspects.

Count down the blood tubes at the end of the shift to ensure accuracy.

Consolidated Stores (Big Lots Distribution Center), Montgomery, AL September 2001 – December 2003

Receiving Clerk

Assessed daily work logs and monitored truck driver invoices as they came in.

Ran activity lead reports daily on what was loaded and unloaded.

Receptionist

Loaded and unloaded trucks.

Faxed, copied, and mailed paperwork to customer service representatives.

Answer multi line telephone

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