CHRIS MORRIS - BS, CSM, PSM, SSM

817-***-****

ad4ra2@r.postjobfree.com

Arlington, TX

SUMMARY

● Agile Consultant, Coach, Program Manager, and Project Manager offering ten (10+) years in management with complex product deliveries, services, and transformations with multiple small to enterprise level organizations. Certified Scrum Master offering multiple years in Agile process improvement.

● Hands-on training teams and supporting product owners to remove impediments, prioritize backlogs, enhance velocity, and help teams adopt Agile working methods. EDUCATION

Abilene Christian University

Bachelor of Science Major in Sociology Minor in Coaching Abilene, TX

SKILLS

● Project Management

● Scrum / Kanban

● Agile

● Digital Marketing

● Jira/Confluence

● SEO/SEM

● Trello

● SDLC

● Business Analysis

● SaaS

● SAFe 5

PROFESSIONAL EXPERIENCE

Chantris Tech - Contract (Dallas, TX) May 2022 – Present Agile Coach Scrum Master Agile Consultant

● Coach, trainer and mentor in 2 communities of practice with Agile practitioners from various organizations such as: (Bank of America, Uber, Lockheed Martin, Toyota, CBRE, Knight Transportation and CVS) to inspire change agents within their companies to be the most effective in their roles.

● Monitor Kanban board to ensure tickets are being completed and team workflow is maintained.

● Lead teams in the development of mobile application to support multiple youth sports organizations in their scheduling and transparency between the organization, coaches, teams, parents and sports officials.

● Provide hands-on team guidance, support, and coaching in close cooperation and collaboration across all roles and functions to facilitate increasing maturity and team self-organization.

● Teaching and training Agile practices with product owner and development team to ensure requirements are clearly defined and understood using the agile methodology and effectively fulfilling project objectives.

● Facilitating scrum events and educating Scrum Team members and Product Owner on agile requirements, agile planning and commitments, backlog creation practices and refinement.

● Consulting in various school districts looking to become more Agile and facilitating conversations between Administration, Project Managers and Developers to understand new ways of working as challenges arise and new technology is being implemented in for students.

● Provide training to Administration, Scrum Masters, Product Owners, and Teams on how to continue refining Agile practices and ways of working to increasing delivery of value, developer work enjoyment and efficiency. PennyMac - Full Time (Fort Worth, TX) April 2020 – May 2022 Scrum Master Modification Specialists & Loss Mitigation Teams

● Provided hands-on team guidance support and coaching in close cooperation across all roles and functions to facilitate company data migration from on prem to cloud.

● Facilitated scrum events and removed impediments of developers tasked with upgrading the system to support increased call volume for Loss Mitigation and Loan modification department.

● Assisted team members in identifying, prioritizing, and clearing or escalating impediments in order to increase team delivery, continuously reflect and improve in their roles to increase collaboration.

● Leading multiple high-performing scrum teams to ensure the successful delivery and execution of company commitments, large-scale projects and system upgrades.

● Worked with multiple scrum teams to ensure the delivery of cross-functional feature delivery to support remote agents and increase business value.

Mansfield ISD – Mansfield, TX August 2019 - March 2020 Scrum Master Instructional Facilitator & Coach SeeSaw Application Trainer

● Coached Product Owner and development team to implement the Agile framework and identify opportunities and solve problems with simplified solutions to meet changing customer requirements in the delivery of Seesaw mobile application for IOS and Android.

● Mentored and trained teams to understand roles, responsibilities, and ceremonies to ensure proper task allocation and workload balance to deliver working software.

● Worked with third party vendors and Product Owner to identify tasks needed to ensure all features/user stories are ready per the Definition of Ready one week before sprints began.

● Assisted Product Owner to manage product backlog through close collaboration with customer to ensure delivery of the highest possible value incrementally.

● Facilitated all scrum events such as Sprint Planning, Daily Scrum, Reviews, Refinement and retrospectives to foster transparency, inspection and adaption on the road to team self organization. Northwestern Mutual - Dallas, TX August 2017 - August 2019 Scrum Master Agile Project Manager Business Process Consultant {1099)

● Worked with Agile Release Train to deliver proprietary software capable of delivering on the spot financial plans for financial executives allowing potential clients to view their financial picture in the initial meeting.

● Mentored teams in collaboration with underwriting department to update and enhance data security in alignment with automation of underwriting process involving customer identifiable information, financials and insurance policies.

● Worked closely with Release Train Engineer creating dependency boards for team transparency identifying impediments, dependencies, and other team dysfunctions to maintain workflow.

● Facilitated team discussions for quick resolution on parallel projects and customer-specific releases and helped to refine the team backlog ensuring stories were ready at iteration planning meeting

● Coached the team to execute Agile values and principles per the Agile manifesto and ensure a collaborative and interactive culture amongst the teams increasing efficiency. Sprint – Dallas, TX August 2015 - June 2016

Agile Project Manager Agile Consultant {1099)

● Worked closely with Release Train engineer to refine team backlog ensuring stories were ready at the iteration planning meeting.

● Transform the teams’ waterfall mindset to Agile by introducing training with hands-on exercises enabling rapid understanding of agile delivery during company digital transformation.

● Increased company sales through coaching Project manager in delivery of transformational logistics industry software providing driving monitor and data log products and services.

● Worked with Agile Release Train on cross-functional feature delivery that led to Top sales team in the Central Region for October 2015 and November 2015 companywide.

● Collaborated with Project Managers and Technology leadership to develop feature delivery road maps focused on growth, team development and collaboration.

● Helped create and maintain dependency board for teams to have transparency and understand what assistance was needed and from what other team in order to be completed and maintain workflow. Hertz Rental Car - Dallas, TX January 2014 - August 2015 Branch Manager Scrum Master

● Change agent in $400 million digital transformation to completely overhaul companies existing systems.

● Taught, trained and coached software development teams and organization on how to apply agile values and principles.

● Partnered with stakeholders throughout the organization to understand their needs to design and develop robust solutions that meet and/or exceed customer expectations including self service kiosks and off airport overnight rental process.

● Promoted a psychologically safe environment for development team through impediment removal, team collaboration and healthy retrospection focused on continuous improvement.

● Servant leader for teams by facilitating the Agile process with clear communication, specific coaching areas include but are not limited to:

-Sprint planning, daily scrum, refinement, reviews, and retrospectives

-Team building and communication

-Backlog management: definition, refinement, and ordering -Story sizing and task estimation BCFS “Our House” - Abilene, TX November 2012 - September 2013 Program Manager / Onsite Director

● Managed all aspects of developing the transitional living program and facilitating the growth of young adults

● Serve as the operative and authoritative force within the program

● Responsible for assuring that the basic philosophy, guidelines, policies, and procedures of the agency are clearly articulated and enforced

● Worked closely with the admissions department and internal clients to understand their needs and assess business processes and workflows

● Maintain and publish reporting to track progress in achieving plan/team goals and objectives. CERTIFICATIONS

● CSM - Certified Scrum Master

● PSM - Professional Scrum Master

● SSM - SAFe Scrum Master 5.1

CEUs and Courses

● Agile Project Management: Comparing Agile Tools

● Managing Remote Teams: Setting Expectations, Behaviours, and Habits

● Planning and Releasing Software with JIRA

● Agile Foundations

● Agile at Work: Reporting with Agile Charts and Boards

● How to Fix Bad Agile

● Scrum: The Basics

● Transitioning from Waterfall to Agile Project Management

● Business Process Automation

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