Customer Service Patient Care
Resume:
Jadine Marchant Phlebotomist
*** ** ** ** ******* Fort Lauderdale 33312
******.********@*****.***
PROFILE SUMMARY
Newly certified Phlebotomist who is a passionate, and dynamic medical professional eager to bring my love for patient care to an established organization that will allow me to thrive and develop my skills. I am a professional that always delivers outstanding customer service, produces results and utilizes excellent communication in the process. Frequently praised as detail-oriented by my peers, I can be relied upon to help your company achieve its goals. CLINICAL SKILLS
100+ Sticks Injections Urinalysis
Venipuncture / Capillary Blood
Collection
Basic Laboratory
Procedure
Nebulizer
Specimen Preparation Glucose Monitoring Transporting Blood Samples
Taking Culture Samples CPR Dexterity
Vital signs Ear Lavage Infection Control
ADMINISTRATIVE SKILLS
Maintaining a Clean/ Safe work
environment
Customer Service Conflict Resolution
Management Screening Calls Team Player
Data Entry Safety Training and
Policies
Appointment Scheduling
MS Suite: {Office, Word, PowerPoint,
Excel}
Phone Etiquette Detail Oriented
CERTIFICATIONS & LICENSURE
First aid and CPR certified, OSHA
LANGUAGES: ENGLISH, (Fluent-Written & Spoken)
EDUCATION B
May 2023 - August 2023 Cambridge College of Healthcare & Technology-Miami, FL
Phlebotomy Certification
Hallandale High School, - High School diploma 06-2017 EXPERIENCE
Nissan Financial Department, — Cashier/ Financial coordinator 01/23 - Present
● Maintains Financial records and ensures proper recording of operations to maintain financial workflow.
● Receive payment and place purchase orders for special order customers or contractors.
● Issue receipt, refunds, credits, assist customers by providing information and resolving their complaints.
Donna’s Caribbean Restaurant, — Server 11/21 - 12/22
● Provide Exceptional customer service.
● Responsible for cleaning & maintaining all workstations .
● Propaired & led weekly team meetings.
Macys, — Team Lead/ Supervisor 08/2020 - 11/2021
● Provide supervision & oversight for day-to-day operations.
● Leads Implementation Projects for both front and back of house.
● Defines quarterly reporting processes & delivers quarterly reports to leadership
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