Medical Assistant Center

Lawanda Friend

Isola, MS ***** 601-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Skilled Phlebotomist with more than three years of experience in fast-paced hospitals. Expert in quickly and accurately collecting specimens using a variety of venipuncture and capillary puncture techniques. Exceptional bedside manner and adept in easing patients' fears or anxieties.

SKILLS

● Specimen Labeling Procedures

● Measuring Vital Statistics ● Infection Control and Aseptic Procedures

● Drawing Blood

● Venipuncture

● First Aid/CPR

● EKG

● Urinalysis

● Casting

● Microsoft Office Suites

● Medical Terminology

● Scanning

● Coding

● Scheduling

WORK HISTORY

Medical Assistant, 05/2023 to Current

Yazoo Federal Correctional Center– Yazoo City, MS

● Triage Inmates

● Worked inmates up before the doctor enters the room

● Put information into inmate chart

●Schedule inmates for EKG, hearing test, eye exam, wound care, medical clearance, and DNA test

Medical Assistant, 01/2021 to 01/2022

GA Carmichael Family Health Center – Canton, MS

● Triage Patients

● Worked patients up before the doctor enters the room

● Put information into patient’s chart

●Called different doctor offices and hospitals for follow-ups on patient and made appointment

Phlebotomist/EKG Technician, 01/2021 to 01/2022

Delta Health Medical Center – Greenville,MS

● Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies.

● Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories

● Assembled tourniquets, needles, and blood collection devices to prepare work trays

● Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods

● Improved office operations by automating client correspondence, record tracking and data communications.

Phlebotomist/EKG Technician, 01/2020 to 01/2021

North Sunflower Medical Center – Ruleville,MS

● Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies.

● Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories

● Assembled tourniquets, needles, and blood collection devices to prepare work trays

● Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods

● Improved office operations by automating client correspondence, record tracking and data communications.

Phlebotomist/Office Manager/EKG Technician, 06/2018 to 01/2020 Baptist Desoto Memorial Hospital – Southaven, MS

● Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies.

● Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories

● Assembled tourniquets, needles, and blood collection devices to prepare work trays

● Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods

● Improved office operations by automating client correspondence, record tracking and data communications.

Patient Care Assistant, 06/2013 to 03/2015

Memphis Home and Health – Memphis, TN

● Assisted client with daily living activities

● Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment.

● Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries

● Obtained patient vital signs and reported results to staff nurse or physician EDUCATION

Associate of Science: Medical Assistant 03/2018

Concorde Career College - Southaven, MS

CERTIFICATIONS

● First Aid/CPR Certified

● Medical Assistant

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