Assistant Manager Customer Service

Cristino Sanchez

**** ******* ***** **

Saint Cloud, Florida 34769 United States

Mobile: 407-***-****

Email: *********@*****.***

Work Experience:

Owner

Cris and Sons Remodeling Specialist

**** **tchez Trace Drive

Saint Cloud, FL

12/2013 - Present

Hours per week: 60

Duties, Accomplishments and Related Skills:

Demonstrated exceptional customer service skills by consulting with clients to assess needs and propose optimal solutions. Effectively multitasked in overseeing business budget planning, administration, accounting functions, purchasing, and bi-weekly payroll. Trained and motivated employees, ensuring a seamless daily business operation while consistently meeting sales goals and increasing revenue through strategic growth initiatives. Maintained organized facilities, exhibited good telephone etiquette, and adeptly handled various responsibilities to drive business performance and success.

Supervisor: Self 407-***-****)

Okay to contact this Supervisor: Yes

Assistant manager

The Hideout

1010 New York Ave.,

Saint Cloud, FL

6/2007 - 12/2013

Hours per week: 50

Duties, Accomplishments and Related Skills:

As Assistant Manager at The Hideout Bar in St. Cloud, Florida, I successfully managed a spectrum of responsibilities, overseeing staff, making bank deposits, and handling the procurement of food and liquor. Executed opening and closing procedures, ensuring smooth daily operations. Took charge of payroll and sales tax payments, contributing to financial compliance. Administered the entire establishment, adeptly addressing customer concerns and defusing tense situations. Regularly interacted with customers, demonstrating strong communication skills and maintaining a positive atmosphere. Supervisor: Donna Kralik 321-***-****)

Okay to contact this Supervisor: Yes

Sales representative

Wyndham Resorts

14651 Chelonia Parkway

Lake Buena Vista, FL

10/2003 - 6/2007

Hours per week: 50

Duties, Accomplishments and Related Skills:

From 2003 to 2007, I thrived as a Sales Representative at Wyndham Resort Bonnet Creek, consistently surpassing sales goals. I actively pursued and completed advanced training provided by the Wyndham Corporation, enhancing my skills in effective communication with potential customers. This commitment to continuous improvement and achievement reflects my dedication to excellence in sales and customer interactions.

Supervisor: John Gotte 407-***-****)

Okay to contact this Supervisor: Yes

Education:

Kingsborough community college Brooklyn, NY United States Some college (no degree)

Credits Earned: Semester Hours

Major: Business

Language Skills:

Language Spoken Written Read

Spanish Intermediate Intermediate Intermediate

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