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JAYLA EVONNE HAWKINS
ad4r0x@r.postjobfree.com / C: 334-***-****
**** ******** *****, **** *****, GA 30344
SKILLS
● POS systems
● Payment processing
● Issue resolution
● Cash register operation
● Credit and cash transactions
● Microsoft Office expertise
● Supervising clerical personnel
● Overseeing destruction orders
● Managing office supplies
● Records management systems
● Transporting files
● Excel spreadsheets
EXPERIENCE
Amazon Warehouse Associate/MGE9 - Union City, GA 30291 10/29/23-present
● selecting, packing, and shipping orders – in some cases, for our super-fast (2-hour or less) delivery service
● Receive and put away inventory
● Get customer orders ready and pack them up
● Load boxes into trucks for shipment
● Use scanners to read bar codes on products
● View prompts on screens and follow the direction for some tasks
● Ensure product meets quality requirements
● Operate pallet jacks
● Stand, walk, push, pull, squat, bend, and reach during shifts
● Use carts, dollies, hand trucks, and other gear to move items around
● Go up and down stairs (where applicable)
● Working around moving machines – order pickers, stand-up forklifts, turret trucks, and mobile carts
● Some activities may require standing in one place for long periods, walking around, or climbing stairs
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.Nutrition Service Cook/ John B. Amos Cancer Center/Piedmont Columbus Regional - Midtown (Morrison Company) 05/09/22-10/6/23
● Greets and receives customers in a welcoming manner
● Processes sales, returns and exchanges using POS register system
● Verifies orders and bagged items for easy transport
● Maximizes customer satisfaction by quickly addressing and resolving complaints with food or service
● Keeeps customer and food preparation areas clean and well-organized for maximum efficiency
● Works with food service team members to handle every customer need and build brand loyalty
● Became knowledgeable on company products, improving the customer’s experience
● Receives maximum performance based compensation/incentive based on service and professionalism
● Uses suggestive selling when offering products, maximizing upsell potential Warehouse Worker/ Webster Fulfillment Auburn, AL 11/2020-03/2022
● Worked flexible hours, including weekends, nights, and holidays
● Maximized customer satisfaction by picking riders efficiently and as soon as possible
● Able to quickly pack orders in either boxes or bags
● Worked efficiently with the Locus Robotics with picking orders as well as fixing missing orders and broken robots
● Utilized t-shirt folding machine
Cashier / Sonic's - Phenix City, AL 05/2018 - 08/2018
● Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions
● Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences
● Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items
● Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution
● Updated repeat customers on menu changes and updates to maintain quality service relationships
● Stocked server areas with supplies before, during and after shifts to boost performance of serving staff Barista / Starbucks - Fort Benning, GA 05/2017 - 08/2017
● Worked closely with front-end staff to assist customers
● Processed sales, returns and exchanges using POS register system
● Verified orders and bagged items for easy transport
● Maximized customer satisfaction by quickly addressing and resolving complaints with food or service
● Kept customer and food preparation areas clean and well-organized for maximum efficiency
● Worked with food service team members to handle every customer need and build brand loyalty
● Completed opening, closing and shift change tasks to promote store efficiency
● Accepted payments and made change to process transactions EDUCATION AND TRAINING
Central High School - Phenix City, AL
High School Diploma
Martinsburg College - Online Medical Assistant Program
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ACCOMPLISHMENTS
● Published first book in 10th grade titled “Sarmiento Sisters”
● Published second book freshman year of college titled “Sarmiento Sisters 2: A Fonder Heart”
● Assistant Manager on Central High School's Track and Field from 10th-12th grade
● Worked at the Snack Shack in high school (took orders. Handled money. Gave change. Stocked. Closed.)
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