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Columbus, OH
... ● Customer Churn Prediction (Telecom/SaaS): Developed Logistic Regression and Random Forest models (AUC = 0.78) with churn-risk segmentation, achieving a 12% reduction in customer attrition and improving overall retention KPIs. ● Fraud Detection ...
- Dec 12
Columbus, OH
... Columbus, OH Overseeing day-to-day operations of a branch Ensuring customers receive a high level of service, while also managing the front desk, customer flow and phone service Driving sales, marketing accounts to grow business, while also ...
- Dec 12
Columbus, OH
... • Maintain detailed and organized records of client interactions and account updates, leveraging data systems to track performance and ensure service quality. • Achieve and exceed key performance indicators (KPIs) including customer satisfaction, ...
- Dec 12
Columbus, OH
... - Transferrable skills in logistics coordination, negotiation, and customer service. n Education Salem University — Salem, WV • Completed Coursework: M.S. in Education (1999) • B.S. in Youth & Human Services & Criminal Justice (1998) • Captain of ...
- Dec 11
Columbus, OH
... and customer-facing functions in both public and private sectors. Professional Summary Results-driven administrative and operations professional with over 10 years of experience in facility coordination, technical support, customer service, and ...
- Dec 11
Sunbury, OH
... government contracting, and academic environments, bringing a deep commitment to national security and public service. ... of gathering information from several databases to custom tailor end-reporting products to the customer’s requirements. ...
- Dec 10
Columbus, OH
KAY MALLOW PROFILE Throughout my professional journey, I have consistently demonstrated a strong ability to please clients, which has served me exceptionally well in customer service. With over 10 years of experience in this field, I possess ...
- Dec 09
Delaware, OH, 43015
... ● Ensure and maintain all aspects of customer service. ● Secure, create and maintain all aspects of marketing. Print, Social Media, Community Notices, Event Brochures. Extensive use of Square Register, Quickbooks, "Lot Mom" event booking, Internet ...
- Dec 03
Hilliard, OH
... Track record of accurately managing sensitive customer and client data, ensuring compliance with KYC, regulatory, and internal audit standards. Skilled in processing high volumes of data and maintaining precision/efficiency. Adept at using digital ...
- Dec 02
Reynoldsburg, OH, 43068
... UHAUL INTERNATIONAL Phoenix, AZ Customer Service Agent 07/13 – 07/17 . Took inbound calls regarding reservations for trucks and other moving items. Worked remotely from home, part time. Ohio Department of Taxation, Columbus, OH 4485 Northland Ridge ...
- Dec 01