Customer Service Representative

JENNIFER WILLIAMS

*********@*****.*** 276-***-**** Martinsville, VA 24112

PROFESSIONAL SUMMARY

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

SKILLS

●Teamwork and Leadership

●Staff Training

●Decision-Making

●Personnel Supervision

●Interviewing and Hiring

●Friendly, Positive Attitude

●Teamwork and Collaboration

●Organizational Skills

●Multitasking

●Dependable and Responsible

●Written Communication

●Supervision and leadership

WORK HISTORY

Loan Boarding Supervisor / Carter Bank & Trust - Martinsville, VA / 11.2004 - 02.2024

Booked every loan that came through all the branches of the banks. Looked for accuracy & completion. Keyed them into the core system based off of the documents provided.

I started at the bank as a teller, moved to a customer service representative, loan assistant, fill in manager, then a loan boarder before being promoted to a supervisor.

Clerk / CVS Pharmacy - Bassett, VA / 08.2002 - 11.2004

●Developed strong relationships with vendors, ensuring timely deliveries and addressing any issues or discrepancies that arose during transactions.

●Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

●Interacted with public on phone and at reception desk to answer questions and resolve issues.

●Assisted with day-to-day operations, working efficiently and productively with all team members.

EDUCATION

Fieldale-Collinsville High School - Collinsville, VA / 06.2003

Diploma

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