Priscilla Onuogu

Medicare Sales Medicare Relationship Manager, Health IQ (Remote)

Indianapolis, IN

ad4qoa@r.postjobfree.com

+1-713-***-****

Customer service oriented individual seeking a position where skills, hard work and willingness to learn will be the tools utilized when determining professional advancements and growth.

Authorized to work in the US for any employer

Work Experience

Licensed U65 Health Insurance Agent (FFM CERTIFIED) OpTech LLC - Remote

July 2023 to Present

• U65 Health Insurance Agent that specializes in writing Obamacare/ACA plans.

• Assists client in completing Market place application.

• Assist clients in checking for subsidies (Premium tax credit) to help lower their monthly premium. Medicare Relationship Manager

Health IQ - Remote

July 2021 to December 2022

• Helping Medicare beneficiaries who have Medicare Part A and Part B, explore variety of plan options using needs analysis, with goal to lower their out of pocket cost and increase their benefits for the upcoming year.

• Helping seniors with their Medicare needs, elevating the stress and pressure that comes with Medicare AEP (Annual Enrollment Period )

Telesales Life and Health Agent

CNO Financial Group, Inc. - Indianapolis, IN

March 2020 to July 2021

• Life insurance Sales Agent

• Medicare Sales Agent

• Dual Skilled agent, licensed to sell Life and Health Insurance.

• Outbound calls to clients who request Life Insurance and enrolled in a comfortable life insurance plan that fits their budget.

Licensed Health and Life Insurance Agent

eHealth - Indianapolis, IN

August 2019 to March 2020

• Medicare insurance Sales;-

• During the Annual Enrollment Period ( AEP) I helped Medicare Beneficiaries enroll into the right plans that fits their needs . I also help them choose the right prescription drug plans, which is also cost efficient for their prescriptions

Customer Service Rep (Call Center)

Iqor Inc - Houston, TX

July 2015 to July 2019

Customer Service For Bounce Energy.(Setup new service, Switch and Transfer of Electricity Service)

● Answer Billing Questions, Take Payments.

Reliant Energy Transfer of service agent

Advantage Staffing

September 2012 to April 2015

Complete electricity move in applications for new customers

● Transfer electricity service for customers who are changing address

● Switch electricity service from a different REP to Reliant. Advanced Technical Support Specialist (Call Center) Alorica Inc - Tulsa, OK

November 2007 to September 2009

Accessed customer's account to assist with payments and billing issues.

● Received inbound calls to provide technical support over the air.

● Resolved technical issues with customers PDA, Smart and Pocket PC phones over the air by accessing customer's accounts and utilizing the tools provided. Education

Colorado Technical University Online

Present

Platt College Tulsa Oklahoma U.S.A

2007 to 2008

High School Diploma

Regal High School Sagamu, Ogun State Nigeria

2001

Skills

• Customer Service (10+ years)

• Excel (Less than 1 year)

• Receptionist (4 years)

• RETAIL SALES (3 years)

• telephone (5 years)

• Call Center (6 years)

• Customer Support (6 years)

• CSR (10+ years)

• Customer Care (10+ years)

• Indiana State life insurance producer (2 years)

• Insurance Sales

• Operating Systems

• Insurance sales

• Technical support

• Customer service

• Sales

Certifications and Licenses

Indiana State license (life insurance)

Licensed Health insurance producers

August 2019 to September 2020

Licenced Life Insurance producer

December 2018 to December 2019

Insurance Producer License

April 2023 to April 2025

Licensed U65 Health Insurance Agent ( FFM CERTIFIED) Additional Information

Skills:

• Self-starter that is highly motivated with the commitment of delivering top quality service

• Basic understanding of Windows Operating system, MS Word, Power Point and Excel

• Quick learner, solid work ethic that finds pleasure and satisfaction in achieving work goals

• Outstanding customer service skills, telephone, public speaking ability, and also the ability to hold an excellent rapport with Customers, colleagues management and staffs.

Contact this candidate