Customer Service Representative
Resume:
NGA (BRENDA)
LOPEZ
Youngsville, LA *****
********@*****.***
OBJECTIVE
To obtain employment as a Customer Service Representative at a fast-growing retail market. EXPERIENCE
Office Manager Montgomery Outdoor Specialists LLC 2018 – 2024
Help to ensure that the business runs smoothly by carrying out daily task. These tasks included creating invoices, receiving payment, managing bills, and customer relations. Sales Associate Victoria’s Secret
2004 - 2012
My role was centered on making sure the customer was always happy. I did this by providing exceptional customer service, expanding on the sale by adding on additional products, replenishing product so that all available products were easy to find, and assisting on merchandising display with launch products or holiday theme products. Sales Lead Victoria’s Secret
2004 -2005
In this role, I lead associates to maximize sales. I lead the team by sales coaching to drive sales and staff motivation. I also help ensure a safe, friendly, and efficient service to clients. Other duties were to make sure merchandise were displayed correctly, and shrink awareness.
Assistant Manager Chuck E. Cheese
2002 – 2004
Daily task was to ensure that everything was in place to run efficiently. This would include making sure we were effectively staff for business, making sure we were providing the best quality food and service. It was important to make sure that guest was leaving with a magical experience. Other duties included managing inventory, balancing registers, and recruiting and training new employees. EDUCATION
Business Management University of Louisiana at Lafayette 1997 – 2002
Bachelor in Business Administration
GPA: 3.0/4.0
SKILLS
• Quick learner
• Team player
• Great with customer service
• Task oriented
• Merchandising
• Understand FIFO
• Familiar with Microsoft Word
and Excel
• People person
• Bilingual
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