NGA (BRENDA)

LOPEZ

Youngsville, LA *****

337-***-****

ad4qhn@r.postjobfree.com

OBJECTIVE

To obtain employment as a Customer Service Representative at a fast-growing retail market. EXPERIENCE

Office Manager Montgomery Outdoor Specialists LLC 2018 – 2024

Help to ensure that the business runs smoothly by carrying out daily task. These tasks included creating invoices, receiving payment, managing bills, and customer relations. Sales Associate Victoria’s Secret

2004 - 2012

My role was centered on making sure the customer was always happy. I did this by providing exceptional customer service, expanding on the sale by adding on additional products, replenishing product so that all available products were easy to find, and assisting on merchandising display with launch products or holiday theme products. Sales Lead Victoria’s Secret

2004 -2005

In this role, I lead associates to maximize sales. I lead the team by sales coaching to drive sales and staff motivation. I also help ensure a safe, friendly, and efficient service to clients. Other duties were to make sure merchandise were displayed correctly, and shrink awareness.

Assistant Manager Chuck E. Cheese

2002 – 2004

Daily task was to ensure that everything was in place to run efficiently. This would include making sure we were effectively staff for business, making sure we were providing the best quality food and service. It was important to make sure that guest was leaving with a magical experience. Other duties included managing inventory, balancing registers, and recruiting and training new employees. EDUCATION

Business Management University of Louisiana at Lafayette 1997 – 2002

Bachelor in Business Administration

GPA: 3.0/4.0

SKILLS

• Quick learner

• Team player

• Great with customer service

• Task oriented

• Merchandising

• Understand FIFO

• Familiar with Microsoft Word

and Excel

• People person

• Bilingual

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