Account Manager Service Rep

Maria Costa ** Hildreth St

Lowell, Ma *****

978-***-****

*************@*****.***

EXPERIENCE

Home Depot, Corporate — Account Manager

Aug 2022 - PRESENT

Handling safety audits and OSHA compliance throughout multiple locations in New England and NY.

Lowe’s Inc, Lowell Area — CSR Regional Deliveries

Coordinator

March 2001 - Aug 2022

Multiple responsibilities throughout the years with growth in the company. Last position was handling a multi-line phone system of deliveries throughout the country for customer satisfaction. JM Contracting, Lowell — Property Office Admin.

Jan 2006 - March 2012

Responsible for all the office Administration of multiple apartment buildings, tenant applications and vendor contacts. Apria Healthcare, Wilmington — Client Service Rep. Jan 1999 - March 2001

Setup scheduled deliveries of hospice and medical supplies to patients and families. Also worked with the Client accounts to keep a great relationship with them for any urgent medical necessities. EDUCATION

Middlesex Community College, Bedford — Counseling

Presently enrolled

Training Unlimited — Tech Degree

2010

Certified Medicalling Billing, ICD9 and Teacher’s assistant PROJECTS

Real Estate Agent License — Course

Finalizing classes on R.E. License and certification on Fair Housing Law SKILLS

Retail, sales, cash handling,

strong customer service and

leadership skills. Problem

Solving and strong work ethic.

Positive disposition and very

organized.

Accounts payables and

receivable. Scheduling and

bookkeeping. Office

administrative, fundraisers

and events. Remote work and

meetings. Training Specialist

and computer Knowledge.

Microsoft, Email, Internet.

Hospice, HIPA, OSHA, Hazmat

and CCTV footage, safety and

security. PCA working with

disabled or elderly. Manifests

for deliveries, installs,

vendors and maintenance.

SUMMARY

I have over 25 years

experience in customer

service. Helping people from

retail customers, clients and

medical patients.

Also have great computer and

phone skills. I want to grow

with the company and make a

difference benefiting both the

client and the company.

LANGUAGES

Fluent in Portuguese and

intermediate Spanish .

Contact this candidate