High School Customer Service

Jacob Schwartz

**** ****** ******, *** ****** PA, 18229

570-***-**** *****.********@********.***

EDUCATION

Alvernia University, DPT Program, anticipated graduation date 2025

Jim Thorpe Area (PA) Senior High School, 2019 graduate, 4.0 GPA

Skills

General Molecular Biology Techniques; gel electrophoresis, DNA extraction, PCR, sequence analysis

Chemistry Techniques; recrystallization, thin layer chromatography,

INTERNSHIP EXPERIENCE

St. Luke’s University Health Network, Emmaus, PA Summer June – August 2022

Assisted in a more hands on manner withstaff pPhysical therapists specializing in neurological disabilities along withand orthopedic injuries. Also, was able to work closely withProvided direct support for multiple different amputee patients by assisting in documenting functional plans and helping to assess patients’ progress against plan. Received positive feedback from therapists for communication with the therapy team regarding patient progress..

EMPLOYMENT EXPERIENCE

Server/Host Mimmo’s Italian Restaurant, Reading, PA Throughout College 2020 -, 2021, 2022

Throughout college, provided customer service and assist owners with kitchen preparation. Attended to guests as the main host. Waited on tables while helping the owner in the kitchen with expo. Also, sat guests in the mornings as the host while clearing tables and helping out the waiting staff.

Lifeguard Bear Creek Lakes Civic Association, Jim Thorpe, PA June 2018 – 2022

Maintain all state and local-required licenses and training including Red Cross certifications; responsible for swimmer safety and enforcing all rules at the pool and 2 beaches.

Umpire Blue Mountain Umpire Association, Lehighton PA April 2015 – 2022

Responsible for officiating games at all age levels, including upholding game and League rules, making judgementjudgment calls on plays, and handling disciplinary actions.

Store Clerk Mauch Chunk Lake Camp Store, Jim Thorpe, PA Summers 2016, 2017

Managed camp store including opening and closing responsibilities; conduct inventory checks and replenish shelves when needed; responsible for managing and closing cash drawer and assisting customers.

Server/Host Mimmo’s Italian Restaurant, Reading, PA Throughout College 2020, 2021, 2022

Waited on tables while helping the owner in the kitchen with expo. Also, sat guests in the mornings as the host while clearing tables and helping out the waiting staff.

VOLUNTEER EXPERIENCE

Volunteer, St. Luke’s University Health Network, Jim Thorpe SummerJune - August 2021

Assisted multiple physical therapists and nurses in the acute rehabilitation center for bed riddenbedridden patients and also in the out-patientoutpatient setting as well. Participated in documenting a plan for patient care, prepared patient and caregiver education materials, and set-upset up physical therapy sessions.

St. John’s Lutheran Church, Summer Lunch Program Volunteer Summers 2016 – 2022

Assisted program coordinator with food preparation and serving. Responsible for managing clean-up and ensuring recipients feel comfortable, respected, and receive enough food.

Organizer, Jim Thorpe Little League Hit-a-Thon Fundraiser Spring 2015- 2018

Led the 2018 fundraiser which raised more than $3,000 for the local Little League. Assisted field maintenance, fundraiser set-up and take down. Managed on-field participants to ensure safety.

Scorekeeper, Jim Thorpe High School Wrestling 2014 – 2018

Responsible for accurate and timely scorekeeping at annual Christmas Tournament and other tournaments as necessary. Ensure scoring accuracy, match safety and fun.

Volunteer, St. Luke’s University Health Network Jim Thorpe Summer 2021

Assisted multiple therapists and nurses in the acute rehabilitation center for bed ridden patients and also in the out-patient setting as well.

INTERNSHIP EXPERIENCE

St. Luke’s University Health Network Emmaus Summer 2022

Assisted in a more hands on manner with Physical therapists specializing in neurological disabilities along with orthopedic injuries. Also, was able to work closely with multiple different amputee patients.

Recognitionss and Awards:

Alvernia University Honors Program

Jim Thorpe Area High School Honor Roll – 4 years

National Honor Society

National Business Honor Society

National German Honors Society

Most-Valuable-Player Award – Varsity baseball and varsity golf teams

Extracurricular Activities:

Jim Thorpe Area High School Student Council – 4 years, Vice President senior year

Yearbook staff – 4 years, editor 3 years

Varsity baseball – captain junior and senior years

Varsity football – junior year

Varsity golf – 3 years; senior captain

Future Business Leaders of America - Fundraising chairman State; State leadership conference

References

Patrick McCormick, PT, DPT, 484-***-****, Head Physical Therapist, St. Luke’s University Health System, Emmaus, PA

Mrs. Mary Ann Horn, 570-***-****, program coordinator, St. John’s Lutheran Church

Mr. Dylan Bradley, 610-***-****, supervisor, Bear Creek Lakes Association

Mr. Dan Rossino, 610-***-****, supervisor, Blue Mountain Umpire Association

Mr. Dylan Dando, 610-***-****, owner, Lehigh Valley Baseball Academy

Mr. Shawn Albert, 215-***-****, assistant principal & varsity wrestling coachathletics and activities director, Harriton High School, Lower Merion, PA, Jim Thorpe Area School District

Mrs. Lucy LASTNAMEBrutto, 610-***-****, Co-Owner of Mimmo’s RestaurantBeth Pascoe, 570-***-****, Clinical Coordinator/OTR, St. Luke’s Carbon County

Patrick McCormick, 484-***-****, Head Physical Therapist, St. Luke’s Emmaus

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