Katie Miller
Inwood WV*****
*************@*****.***
Education: 2003 – High School Diploma, Academic Business Graduate
James Wood High School, Winchester, VA
Experience:
2018-2022 Ecolab
Martinsburg, WV 25401
Planning Assistant
Assist team members with scheduling process orders
Release and print process orders
Create Handling Units for process orders
Convert jobs from a process order to a planned order
Create Stock Transport Orders
Familiar with SAP and CAS programs
Manage material shortages and communicate with planners to push in and pull-out deliveries
Covered material planner vacation for purchasing and managing pallet deliveries
Created and managed STO to assist material planner to keep production running smoothly (Nitric, Caustic, Bleach, Etc.)
2017-2018 River Bend Membership Cooperation
Falling Waters, WV 25419
Administrative Assistant
Assist with member services of renewal of passes, collect
payment on membership dues, help with trespassing issues
Answer phones
Customer account updates/data entry
Take work order requests from members for maintenance
Assist in special events
2015-2017 General Nutrition Center
Martinsburg, WV 25401
Store Manager
Manage/prepare employees work schedules
Hire, train, discipline, review and terminate employees
Ensure total compliance with all store operational policies
Manage the operations, staffing and sales/profit goals
Manage the store’s inventory
Receive, check, and shelve all merchandise orders
2012-2015 General Nutrition Center
New Castle, PA 16101
Sales Associate
Sell merchandise and interact with customers
Preform open/close procedures
Preform nightly deposits
2011-2012 Via Satellite, Inc.
Front Royal, VA
Customer Service Representative
Resolving customer issues
Data Entry/Processing new client accounts
Traveling to different industry shows
2005-2011 Kerns Contracting
Bunker Hill, WV
Receptionist
Assist General Manager
Setting up Accounts Receivable
Schedule appointments
Skills: Customer Service Training
Strong interpersonal skills
Fluent In Several Computer Programs (SAP, Microsoft, Windows, Word, Access, Opera, Excel, OnQ, CAS, Power Point, Quick Books, Easy Lobby, Internet.)
Typing speed 45 wpm