Commercial Driver Customer Service

ANGELA COLLIER-EARLY

**** *** ***** ****, *******, Tennessee 38119 901-***-****

************@*****.***

OBJECTIVE

Focused and organized individual certified in safe driving best practices with a commercial driver’s license. Showed an understanding of addressing customer needs and following safety regulations. Over 30 years of customer service management. Seeking a position that can accommodate the skills which I possess.

LICENSE AND CERTIFICATES

Commercial Driver’s License (Class A) with Hazmat and Tanker/Freight Broker License/ License Insurance Agent/License Hair Stylist

EXPERIENCE

Platinum Kutz Salon Salon Manager/Stylist 1/1996-Present

Supervising Staff, scheduling shifts, Promoting services

Providing services to customers; Weaving (sew-in, Bond-glue), Cutting and trimming hair, Shampoos, etc.

Specializing in Hair growth

Maximum Trucking, LLC Dump Truck Operator 8/2022-Present

Maneuver trucks to the proper location for material drops.

Operate vehicles with safe and skillful techniques.

Inspect truck equipment and supplies.

Monitor loading of materials onto trucks

Yellow Freight YRC Commercial Driver 05/2023-08/2023

Verify loads for accuracy.

Deliver loads as instructed, efficiently, on time and obtain customer signature on necessary documents.

Hands on experience in providing quality inspections on vehicles.

Knowledge of using maps and GPS

Landstar (DMC Logistics) Freight Broker Agent 08/2019-11/2020

Liaison between shippers and carriers to secure transportation of goods

Paired customers with freight carriers

Book orders and line carriers up for loading

Track status of loads

Victoria’s Secret Sales Associate/Shift Lead 05/2017-03/2018

Proactively engaged with customers, read cues, and responded effectively.

Provided customers with merchandise that fits by asking appropriate questions

Assisted with other projects as needed including re-tickets and the mark out of stock process

Prepared for each shift by maintaining awareness of all sales, promotions, and applicable ringing procedures.

Horseshoe Casino Tunica Total Rewards Representative 04/2011-02/2012

Perform high volume cash and non-cash transactions with guests in a courteous, accurate, and timely manner.

Compute all monetary transactions, maintains accurate balances

Provide outstanding guest and associate service in a confidential manner

Provide guest information as to the use of benefits of the reward cards. Points, promotions, complimentary items and special events.

EDUCATION

Treadwell High School-Memphis, TN 1990

High School Diploma

REFERENCES

Available Upon Request

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