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Customer Service Client Services

Location:
New Mexico
Salary:
$40 an hour
Posted:
April 03, 2024

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Resume:

WALTER ORELLANA

ad4q37@r.postjobfree.com 281-***-**** Hockley, TX 77447

Summary

Seasoned Driver with experience running local and regional routes while exceeding profit goals. Skillfully maintains knowledge to inform customers and expand sales. Organizes accounts and paperwork to promote optimal business operations and customer satisfaction.

Professional Driver offering over 20 years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.

Customer-oriented Driver offering over 20 years of experience in distribution environment. Successful at accurate navigation for efficient, on-time deliveries. Dependable and committed to complete jobs quickly and safely. .

Hardworking driver with over 20 years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.

Enthusiastic Driver with experience effectively delivering packages on time and in great condition. Reliable with outstanding interpersonal and time management skills. Proven history applying hard work and dedication to improve customer relationships.

Efficient Driver with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all transportation needs.

Dedicated and responsible Driver with 20 years of experience generating sales while maintaining personalized service. Background developing deep customer connections to increase revenue. Brings superior work ethic and excellent people skills to delivery process.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Flexible hard worker ready to learn and contribute to team success.

Skills

Confidentiality understanding

Passenger support

Safe driving techniques

[Type] vehicles expertise

Driving and transportation

Route management

Schedule management

Vehicle maintenance

Safety protocols

Planning

Friendly, positive attitude

Fluent in Spanish

Relationship building

Team building

Experience

BMC Conroe, TX

Driver

08/2020 - 09/2021

Delivered goods and services to customers on time and in excellent condition.

Utilized GPS to optimize routes and continuously meet estimated delivery times.

Monitored traffic conditions and applied defensive strategies to avoid accidents.

Completed customer orders and collected payments to keep accounts current.

Inspected vehicle before and after every trip to assess performance and maintenance requirements.

JB Hunt Transport Houston, TX

Driver

12/2018 - 08/2020

Delivered goods and services to customers on time and in excellent condition.

Utilized GPS to optimize routes and continuously meet estimated delivery times.

Monitored traffic conditions and applied defensive strategies to avoid accidents.

Inspected vehicle before and after every trip to assess performance and maintenance requirements.

JP Hart Houston, TX

Driver

09/2017 - 12/2018

Delivered goods and services to customers on time and in excellent condition.

Utilized GPS to optimize routes and continuously meet estimated delivery times.

Monitored traffic conditions and applied defensive strategies to avoid accidents.

Verified contents of inventory loads against shipping papers to determine discrepancies.

Planned and executed efficient routes to optimize time and fuel costs.

Inspected vehicle before and after every trip to assess performance and maintenance requirements.

SMT Transport Tomball, TX

Driver

03/2016 - 08/2017

Delivered goods and services to customers on time and in excellent condition.

Utilized GPS to optimize routes and continuously meet estimated delivery times.

Monitored traffic conditions and applied defensive strategies to avoid accidents.

Achieved consistently high customer scores due to exceptional service.

Documented daily mileage, gas and other data.

Saved on gas costs every month by planning more efficient routes.

Planned and executed efficient routes to optimize time and fuel costs.

Inspected vehicle before and after every trip to assess performance and maintenance requirements.

HWS Houston, TX

Driver

03/2015 - 03/2016

Delivered goods and services to customers on time and in excellent condition.

Utilized GPS to optimize routes and continuously meet estimated delivery times.

Monitored traffic conditions and applied defensive strategies to avoid accidents.

Achieved consistently high customer scores due to exceptional service.

Documented daily mileage, gas and other data.

Planned and executed efficient routes to optimize time and fuel costs.

Inspected vehicle before and after every trip to assess performance and maintenance requirements.

City Waste Houston, TX

Driver

01/2014 - 03/2015

Delivered goods and services to customers on time and in excellent condition.

Utilized GPS to optimize routes and continuously meet estimated delivery times.

Monitored traffic conditions and applied defensive strategies to avoid accidents.

Achieved consistently high customer scores due to exceptional service.

Documented daily mileage, gas and other data.

Planned and executed efficient routes to optimize time and fuel costs.

Inspected vehicle before and after every trip to assess performance and maintenance requirements.

Republic Waste Services Houston, TX

Driver

03/2011 - 12/2014

Delivered goods and services to customers on time and in excellent condition.

Utilized GPS to optimize routes and continuously meet estimated delivery times.

Monitored traffic conditions and applied defensive strategies to avoid accidents.

Achieved consistently high customer scores due to exceptional service.

Documented daily mileage, gas and other data.

Planned and executed efficient routes to optimize time and fuel costs.

Documented customer service issues, expenses, mileage and other key information.

Inspected vehicle before and after every trip to assess performance and maintenance requirements.

Empire Truck Lines Houston, TX

Owner/Operator Truck Driver

08/2008 - 12/2011

Promoted business on social media platforms to maximize brand identity and generate revenue.

Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.

Developed business and marketing plans and prepared monthly financial reports.

Retained valid proof of insurance and registration in vehicles.

Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

Loaded, balanced and secured product to safely transport goods.

Maintained telephone and radio contact with supervisor to receive delivery instructions.

Hooked and unhooked trailers from tractor and converter dollies.

Drove trucks with capacities greater than three tons, including tractor-trailer combinations, to transport and deliver products, livestock or other materials.

Completed transfers at hubs and final destinations to keep routes on schedule.

Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.

Eliminated downtime and maximized revenue by providing top product shipment delivery quality control.

Conducted daily DOT pre-trip inspections according to set checklist.

Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.

Republic Waste Services Houston, TX

Driver, Supervisor

12/2001 - 02/2008

Delivered goods and services to customers on time and in excellent condition.

Utilized GPS to optimize routes and continuously meet estimated delivery times.

Resolved customer complaints and adjusted policies to meet changing needs.

Established and enforced clear goals to keep employees working collaboratively.

Provided ongoing training to address staff needs.

Monitored traffic conditions and applied defensive strategies to avoid accidents.

Complied with company policies, objectives and communication goals.

Identified and corrected performance and personnel issues to reduce impact to business operations.

Maintained operating schedules to provide effective coverage for key areas and achieve objectives.

Interviewed applicants, recommended individuals for hiring and evaluated staff performance.

Achieved consistently high customer scores due to exceptional service.

Conducted employee evaluations and reviews.

Documented daily mileage, gas and other data.

Drove trucks to and from job sites to deliver workers and supplies.

Education and Training

Liceo Cristiano El Salvador

High School Diploma

11/1996



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