Office Manager Data Entry

Khalda Bakkar

Brooklyn, NY, *****

347-***-**** ************@*****.***

SUMMARY

An Office Manager with years of experience working with National and International Healthcare Organizations. Highly organized, reliable, and efficient individual with an in-depth understanding of project management. Excellent data entry, multitasking, and communication skills. Possess knowledge of Microsoft Word, Excel, PowerPoint, and Outlook. Bilingual in Arabic.

EDUCATION

Family Development Credential, Center for the Study of Culture, Health & Human Development, University of Connecticut, 2022

MBA in Healthcare Administration, Dominican College, Orangeburg, New York 2018 MBE in Biomedical Ethics and Research Ethics, The Aga Khan University, Karachi 2014 Bachelor's degree in Medicine and Surgery, Ahfad University for Women (AUW) 2002 EXPERIENCE

Catholic Charities of Brooklyn & Queens, Parkside Early Childhood Center, Brooklyn, NY Family Service Coordinator, 01/2021 - 06/2023

Responsible for coordinating parent involvement and education programs, under the direct supervision of the Program Manager. Supervise Family Assistants and Family Workers providing ongoing guidance and support. I also coordinate the recruitment and registration efforts of prospective clients; maintain all intake data; and assist families with family-related health matters and concerns.

Mount Sinai, Manhattan, NY

Administrative Volunteer, 04/2019-03/2020

● Respond to social worker's and case managers’ requests on time, resulting in greater patient satisfaction.

● Contact insurance companies to check patients’ eligibility, and plan benefits

● Follow up on authorization request for patient’s medical needs

● Conduct customer satisfaction surveys and place results into Excel sheets

● Train new volunteers on office tasks

● Act as deputy manager when needed

Self-Employed, Brooklyn, NY

Volunteer with local communities, 01/2015-03/2019

● Researched and gathered information on a variety of services that matched the needs of the individuals. National Insurance Fund, Khartoum, SD

Project Coordinator, 03/2010-04/2012

● Planned, scheduled, cost estimated, reviewed, and finalized study reports.

● Presented information to stakeholders

● Created standard operating procedures detailing the IRB application process, & trained an administrator

● Implement training workshops for field teams on leadership and research activities (administering questionnaires, getting consent forms, and analyzing qualitative and quantitative data).

● Build networks between health partners and communities Federal Ministry of Health, Khartoum, SD

Office manager 01/2007-02/2010

● Recruited, trained, organized, and managed a team of administrative and data analysts on job tasks and assignments

● Served on a research team that organized and facilitated projects financed by the World Health Organization and World Bank within a specific time frame and budget.

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