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Quality Control Customer Service

Location:
Knoxville, TN, 37902
Salary:
70000
Posted:
April 01, 2024

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Resume:

KEITH DICKEY

Harriman, TN ***** 865-***-**** ad4pz7@r.postjobfree.com

PROFESSIONAL SUMMARY

Honest, dependable, motivated, proficient and hard working.

Experienced in various machine and equipment operation, as well as Home Improvement. Work history of professional performance in fast-paced production environments. Knowledgeable in quality control and time management. Demonstrates excellent troubleshooting skills and known for consistently exceeding customer and employer expectations.

SKILLS

Extensive Residential Construction Knowledge and Experience

Quality control procedures

Safety and compliance

Equipment maintenance and repair

Equipment operation

Assembly and production

Project Management

Machinery operation

Forklift Operation

Material loading and unloading

WORK HISTORY

DRYWALL FINISHER 08/2015 to Current

B&D Drywall, Harriman, TN

Bid and Coordinate jobs

Finish Drywall

Applied sealing compound over cracks, holes and nail heads using trowels, broad-knives or spatulas.

Measured and marked cutting lines on drywall for lengths, heights and penetrations.

Inspected surfaces to evaluate quality and applied extra attention to fill in holes and rectify errors.

Prepared work area and materials for each day, including power cords, tools and equipment.

Applied tape to seal joints by embedding into sealing compound.

Supervised work of contracted employees to keep on task for timely completion.

Received consistent excellent feedback on work quality and customer service.

Demonstrated knowledge of local building codes and requirements on each project.

Developed and maintained courteous and effective working relationships.

DRYWALL FINISHER 01/2014 to 08/2015

Self Employed, Kingston, TN

Bid and Coordinate Jobs

Finish Drywall

Applied sealing compound over cracks, holes and nail heads using trowels, broad-knives or spatulas.

Measured and marked cutting lines on drywall for lengths, heights and penetrations.

Inspected surfaces to evaluate quality and applied extra attention to fill in holes and rectify errors.

Prepared work area and materials for each day, including power cords, tools and equipment.

Applied tape to seal joints by embedding into sealing compound.

Supervised work of contracted employees to keep on task for timely completion.

Received consistent excellent feedback on work quality and customer service.

Demonstrated knowledge of local building codes and requirements on each project.

Developed and maintained courteous and effective working relationships.

SUB-CONTRACTOR 12/2011 to 01/2014

Smith Home Improvements, Knoxville, TN

Bathroom remodels

Flooring Removal and Installation

Trim Installation

Custom Shelving

Crawl Space Encapsulation

Fence Building

Landscape/Patio Construction

Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.

Implemented changes requested by designers, owners or inspectors to conform to specifications or updated demands.

DRYWALL FINISHER 07/2010 to 11/2011

MNM Drywall, Knoxville, TN

Applied sealing compound over cracks, holes and nail heads using trowels, broad-knives or spatulas.

Measured and marked cutting lines on drywall for lengths, heights and penetrations.

Inspected surfaces to evaluate quality and applied extra attention to fill in holes and rectify errors.

Prepared work area and materials for each day, including power cords, tools and equipment.

Applied tape to seal joints by embedding into sealing compound.

Supervised work of contracted employees to keep on task for timely completion.

Received consistent excellent feedback on work quality and customer service.

Demonstrated knowledge of local building codes and requirements on each project.

Developed and maintained courteous and effective working relationships.

FORKLIFT /PRODUCTION MACHINE OPERATOR 12/2009 to 06/2010

Adams Products, Rockwood, TN

Operate Forklift and Cuber Machines

Helped with change-overs and set up to assist with job preparation and production functions.

Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.

Documented production activity in logs and job tickets.

Followed instructions and directions on batch tickets for accurate results.

Organized and cleaned work area to meet standards, keep tidy and prevent injuries.

Completed parts lubrication and other minor maintenance tasks to keep equipment running.

Operated machining equipment safely with team of operators.

Maintained quality of product by checking labels, packaging and other factors.

Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.

Set up and operated various machine tools and jigs to produce precision parts.

Complied with company and OSHA safety rules and regulations.

FORKLIFT/PRODUCTION MACHINE OPERATOR 02/2009 to 12/2009

Express Employment Professionals, Rockwood, TN

Pick and pack products

Monitored machine operation for compliance with policies, procedures and processes.

Maintained quality of product by checking labels, packaging and other factors.

Organized and cleaned work area to meet standards, keep tidy and prevent injuries.

Complied with company and OSHA safety rules and regulations.

Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.

Kept detailed production records and identified hold-ups.

DRYWALL FINISHER 01/2007 to 11/2008

Keith Dickey Drywall, Kingston, TN

Bid and Coordinate Jobs

Finish Drywall

Applied sealing compound over cracks, holes and nail heads using trowels, broad-knives or spatulas.

Measured and marked cutting lines on drywall for lengths, heights and penetrations.

Inspected surfaces to evaluate quality and applied extra attention to fill in holes and rectify errors.

Prepared work area and materials for each day, including power cords, tools and equipment.

Applied tape to seal joints by embedding into sealing compound.

Supervised work of contracted employees to keep on task for timely completion.

Received consistent excellent feedback on work quality and customer service.

Demonstrated knowledge of local building codes and requirements on each project.

Developed and maintained courteous and effective working relationships.

DRYWALL / LABORER 06/2003 to 01/2007

Dickey Drywall, Douglasville, GA

Finished and trimmed drywall with professional-level quality.

Applied sealing compound over cracks, holes and nail heads using trowels, broad-knives or spatulas.

Prepared work area and materials for each day, including power cords, tools and equipment.

Prepared surfaces for coating applications.

Measured and marked cutting lines on drywall for lengths, heights and penetrations.

Applied tape to seal joints by embedding into sealing compound.

EDUCATION

High School Diploma: 05/2003

Alexander High School - Douglasville, GA

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