Claudia Lucas

Messages: ad4pys@r.postjobfree.com

PROFESSIONAL SUMMARY of QUALIFICATIONS

Accomplished Data Specialist bringing abundant familiarity from varying data entry settings. Well-coordinated and detail-oriented in addressing and resolving system issues to complete assignments. Decisive and analytical problem-solver. Team player works to support group efforts to meet critical deadlines.

SKILLS

Receives, gathers, analyzes, and organizes information from multiple sources.

Ensures completeness of received information and reconciles inconsistencies.

Accurately enters required data into one or more databases, documents, or spreadsheets.

Establishes and maintains physical files.

Keeps track of case file status in order to ensure compliance with established deadlines.

Coordinates requests for additional information as needed.

Selects relevant information from a variety of sources in order to prepare documents, reports, summaries, and replies to inquiries, ensuring accuracy and proper format of the information provided.

Information verification of medical records and discrete clinical data

Knowledge of healthcare HIPPA, credentialing, safeguarding records

Ability to meet critical deadlines to uphold extreme accuracy and confidentiality

System proficiency including Lifepro, CLARC, Vertafore, HireRight, Finesse

EXPERIENCE

Data Entry Specialist--- SpectraForce, Charles Schwab, Omaha NE

01/09/2023-10/11/2023

Ensure accurate consistency across all advisor and client accounts for Name, DOB, SSN, and TAX id information

Assist the Estates department by moving attachments from client emails to allow requests to be processed. Distribute residual funds from closed accounts.

Verity IRA distribution forms to ensure the submitted information is correct

Process distributions from Advisor Services accounts and Specialty groups

Process one-time checks, recurring checks, standard letters of authorization using special handling resources

Agency Admin Rep 2---Robert Half Staffing, American Enterprise, Omaha NE

02/05/2022-09/06/22

•Review and processes agent contracting/appointment requests for new agent applicants and distributions.

•Review required documentation submitting background investigations to vendors

•Processes agent contract exchange requests for existing agents for all distributions

• Reviews new business submitted for inaccurate agent information and corrects as necessary

Police Information Operator 1--- City of Omaha, Omaha NE

01/23/2022-02/05-2022

Opened mail and managed incoming faxes

Processed the daily Indecent reports

Answered calls from officers for numbers

Client Service Representative I--- CIOX Health, Omaha NE

04/2021-06/2021

Managing and safeguarding patient health records while ensuring compliance with HIPPA.

Prepare new patient charts, use information from paper or electronic sources.

Respond to request for patient records from internal and external sources for ROI purposes.

Answering or making inbound/outbound calls.

Insurance Distribution Services Analyst---Remedy Intelligent Staffing, Mutual of Omaha, Omaha NE

09/2020-12/2020

Update the Producer Workflow System agent contract information or create new contracting submission applications.

Aid with contacts within Producer Services department to ensure that proper documentation is available for all policies.

New Business Associate II--- Senior Market Sales Inc, Omaha, NE

3/2020-5/2020

Enter applications into the Contact Management System fax applications to the home offices of each individual company.

Send follow-up and processing in accordance with company practices and procedures

Quality checks completed applications, including posting notes, or making corrections.

Make outreach by email or phone to insurance carriers regarding incomplete or outstanding requirements for pending application cases.

HIM Department Forms Specialist Nebraska Methodist Health System, Omaha, NE

7/2019 – 1/2020

Examines and proofreads format and function of business forms to develop new, or improve on existing forms format and usage.

Analyzes text form, flow and function to determine persuasive words, prepare layouts with standardized specifications.

Copywriting of hardcopy electronic forms, advertising and marketing materials for public use.

Utilizes an on-line management tool to maintain the central form repository.

Retrieves medical record information from various locations within the health facility, and scanning clinical images into the EHR.

Data Integrity Specialist Nebraska Methodist Health System Physicians Clinic, Omaha, NE

10/2013 – 7/2019

Enter valid medical billing information and assign diagnosis codes, procedure codes and modifiers before filing with medical insurance.

Identify CPT codes that are not built in the system, or cannot be keyed, including activity type.

Prepare the IT build report on a monthly basis.

Verify or update patient benefit information. Perform insurance validation to ensure that patient’s health care benefits cover required procedures.

Client Experience Specialist---Professional Research Consultants, Omaha, NE

07/2013 – 11/2013 part-time

Patient perception research is carried out to obtain the opinions of the patients seen at hospitals and clinics, via confidential surveys.

Survey questions are standard and for gathering information to access patient care, and enhance patient satisfaction. Information gathered for the survey is kept confidential.

Client Credit Specialist---Advantage Staffing, Western Union Business Solutions, Omaha, NE

06/2013-10/2013

Review and Indexes currency credits submitted via the web for client customers and students

Monitor process and ensure optimal level of customer services to financial requirements

Able to meet aggressive deadlines per client demands and improve schedule to accommodate competing priorities

EDUCATION

Associates Degree Computer Basis and Word Processing – NE College of Business aka

Kaplan University, Omaha, NE

Attended ITT Technical Institute – University of Nebraska Lincoln

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