Supply Chain Operations Manager
Resume:
Jeff Cantwell
************@*****.***
Objective: To leverage my expertise in logistics and supply chain management by integrating Third-Party Logistics (3PL) solutions and Oracle’s advanced enterprise software, while specializing in optimizing Less-Than-Truckload (LTL) shipments. Seeking a challenging role where I can contribute my skills to streamline operations, enhance efficiency, and drive cost-effective logistics solutions within a dynamic and growth-oriented organization.
Logistics Manager
North Coast Container -Charlotte
November 2022 – Present
Negotiates transportation related costs and fees
Works to improve the efficiency of the company’s distribution network ultimately minimizing distribution and logistics cost while providing excellent service to customers.
Ensure that all traffic control services provided to the client, is
reliable and on-time, trained and safe to ensure a well-organized operation.
Oversaw entire office including the Office Administrator, Traffic Controllers and Schedulers.
Completes new hire process, new hire orientations and all trainings.
Develops and implements supply chain, continuous improvement, and logistics tool/methodologies to help the business deliver results in customer service/on-time delivery, quality, cost, and finished goods/pallets inventory management
Monitors and control maintenance and repair costs of equipment (power units, trailers, yard trucks, etc.) and ensures all is always in proper working condition
Operations Supervisor
Estes Trucking LTL - Charlotte, NC
March 2020 to November 2022
Supervise 100+ dock associate
Setup and maintain door and bay control.
Conduct Pre-shift meeting
Ensure safe work methods are being followed
Area Operations Manager for the Carolinas
CalArk, 3PL - Charlotte, NC
February 2019 to September 2019
Responsible for guiding, leading and coordination between customers, drivers and warehouse employees in maintaining a safe and profitable operation.
Responsible for tracking and submitting weekly supplemental to accounting by COB.
Responsible for proper hiring and training of applicants and conducting new driver classes.
Monitor driver's safety index.
Responsible for sending driver lineup to dispatch daily.
Reporting driver accidents and injuries timely.
Monitor employee hours and approve daily Clock In/Clock Out entries utilizing Executive.
Maintain all equipment, including scheduling of all preventive maintenance and quality control.
Monitor and review driver route performance utilizing AS400.
Responsible for maintaining credit card purchases and submitting monthly expense report.
Monitor and review monthly fuel reconciliation.
Meet with management team weekly to discuss current state of business.
Address delivery exceptions and service failures daily.
Meet with drivers weekly to discuss service, safety and company news.
Operations Manager
TJX Corporation - Charlotte, NC
2017 to February 2019
Consistently deliver on key performance indicators around safety, service consistency, quality, capacity, and cost;
Collaboratively drive the business, working with partners from across the company (Stores, Store Operations, Distribution, Distribution Services, Finance);
Manage carrier performance, recognizing and celebrating wins, and coaching and holding accountable when performance does not meet expectations;
Support growth by optimizing existing logistics flow as well as incorporating new store openings into existing network footprint;
Implement all aspects of our Q4 Strategy to ensure successful peak season and year-end inventory execution;
Influence and lead peers and cross -functional partners as project lead for process improvement initiatives;
Foster an open door culture and continually grow and develop yourself and those around you.
Operations Manager
FedEx Freight LTL - Charlotte, NC
2004 to 2017
Manage 5 to 21 supervisors
Lead, educate and develop employees
Monitor education of all new employees
Plan the daily manpower needs to ensure customers' freight is delivered and picked-up timely
Communicate with dispatch at various terminals to coordinate the movement of trailers and freight
Responsible for the clean and safe working condition of the facility and equipment
Implement company policy in all matters including hires, disciplinary issues and terminations
Monitor and analyze all opportunities to cut costs and improve efficiencies
Provide clear and frequent communication to all employees on service center productivity and company policies and procedures
Communicate with Account Manager(s) to ensure customers' and company's needs are met
Identify freight moving at incorrect weight and classification
Ensure all OS&D is identified and processed properly
Assist customers with rate quotes, claim information and setting appointments
Review data on claims and investigate
Organize safety teams and facilitate meetings
Monitor actual performance data and gather information for reporting
Comply with all applicable laws/regulations, as well as company policies/procedures
Hire employees as freight levels increase
Operations Supervisor
Supervise 100+ dock associate
Setup and maintain door and bay control.
Conduct Pre-shift meeting
Ensure safe work methods are being followed
Warehouse Manager
Nalco Chemical Company - Charlotte, NC
1998 to 2001
Managed 1000 plus sku's, while also handling in excess of million lbs. of inventory
Coordinated 8 plus inbound and outbound truckloads per day
Direct supervision of warehouse staff
Handled all special freight requirements and was responsible for freight negotiations Conducted monthly and quarterly inventory checks in order to maintain 99% efficiency for the company
Reorganized and improved warehouse layout, which increased through put and efficiency
Warehouse Supervisor/Driver
Allied Building Products - Merrillville, IN
1996 to 1997
Stocked materials; recorded and cataloged materials in system.
Loaded and unloaded trucks
Skills
SAP
Epicor
WMS
6S/Lean Manufacturing
Oracle
B.S. in Business Management
University of North Carolina at Charlotte - Charlotte, NC2000 to 2003
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