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Customer Service Mental Health

Location:
Struthers, OH
Posted:
April 01, 2024

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Resume:

James Wright

Utilize my vast experience and skills

Struthers, OH 44471

ad4puf@r.postjobfree.com

+1-330-***-****

Experience in military, government and private industry Authorized to work in the US for any employer

Work Experience

Store Manager

Mattress Firm/Sleep Experts - Wooster, OH

February 2010 to January 2018

Increased sales in new store from original manager. Provided inventory control to reduce/eliminate shrinkage. Provided outstanding customer service. Increased Google reviews to 4.9 out of 5 in 2 years. Top national sales 5 times.

Vocational Rehabilitation Coordinator

Jewish Family Service Association of Cleveland - Beachwood, OH June 2010 to January 2016

Provided assessments and services through various vendors for persons with most severe mental health disabilities to obtain and maintain competitive employment. Education

ABD in Counseling

University of Akron Main Campus - Akron, OH

September 1980 to January 1986

Master of Arts in Guidance and Counseling

Rider University - Lawrenceville, NJ

August 1978 to February 1980

Skills

• Retail Management

• Store Management Experience

• Child & Family Counseling

• Merchandising

• Management

• Crisis Intervention

• Case Management

• Individual / Group Counseling

• Group Therapy

• Loss Prevention

• Sales

• Sales Management

• Mental Health Counseling

• Addiction Counseling

• Behavioral Therapy

• Cognitive Behavioral Therapy

• Intake Experience

• Program Development

• Applied Behavior Analysis

• Crisis Management

• Meeting Facilitation

• Conflict Management

• Forklift

• Manufacturing

• Former CDL licensee

• Interviewing

• Driving

• 3 Units Clinical Pastoral Education

• Conflict management

• Supervising experience

• Customer service

• Teaching

• Safety officer

Military Service

Branch: US Army

Service Country: United States

Rank: Staff Sergeant

January 1976 to January 1980

Provided admin and counseling support for training recruites at Ft Dix, NJ. Filled in for Chaplain to counsel trainees.

Commendations:

Good Conduct Medal

Army Commendation Medallion

Expert in M-16 rifle; M-60 machine gun and hand grenades Certifications and Licenses

Certified insurance rehabilitation specialist

Food Handler Certification

Top Secret Clearance



Contact this candidate