Venesha Meza Chusney

**** ****** **,

Tamarac FL. 33321 754-***-****) ad4pue@r.postjobfree.com

OBJECTIVE:

To work for a progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize my potential to the fullest to achieve the organization’s goal while achieving my personal goals.

SUMMARY OF QUALIFICATIONS

Email Marketing experience

Linux System Administration

System Support Specialist

LAN/WAN Protocols

System Support

TCP/IP Configuration

Work History

Teleperformance, North Lauderdale Fl. 2014 – 2020

Provide technical support to students and professors in online resources over a broad spectrum.

Provide technical solutions to online students, from registration to independent support.

EMAIL MARKETING: Email Technical specialist:

World Avenue USA, sunrise fl. 2006 – 2009

Linux Administration - Perform security configuration and OS upgrades.

Three years’ experience managing Email operations infrastructure to ensure scalability, performance and efficient systems operations in support of marketing campaigns.

Experience with deliverability vendors such as ReturnPath.

Management of Whitelists, Blacklists and ISP relationships.

Generating, reviewing and communicating analysis related to deliverability-focused metrics such as bounce rates, open rates, bounce details, etc.

Troubleshoot, interpret and provide technical solutions in support of business operations.

Acquires new servers to current specification.

Install webmin software on all email server platform as an added efficient means to access the remote server.

Manage the availability and the utilization of all email domains.

Documents and reports system performance.

Respond to business objectives as required.

Work with development team supporting varying applications and systems that interface with the Email marketing platform systems to resolve issues as well as implement improvements.

COMPUTER NETWORK TECHNICIAN: Network Operations Specialist:

Theglobe.com/Voice-Glo holdings, Fort Lauderdale fl. 2004 – 2006

Reinstalling software and hardware, and maintaining the company network.

Part of the first response team and Quality of service control.

Provide technical assistance in troubleshooting and performing routine maintenance on network devices.

Developed procedures and practices for testing reliability and stability of software components and interfaces for network environments.

Experience with installing, configuring and servicing remote access services, such as: Cisco VPN (Virtual Private Network) and Log Mein.

Administered all Desktop related functions including hardware and software set-up and configuration.

HELP- DESK/CUSTOMER SUPPORT SPECIALIST

The Answer Group, North Lauderdale fl. 2002 - 2003

Provided technical support for Gateway customers.

EDUCATION

ITT Technical Institute: Graduated December 2013

Bachelors of Science Degree in Information Systems Cyber Security

Significant course studies included:

System hacking and countermeasures

Risk management

Computer forensics

Security Strategies in Web Application

Legal Issues In Information Security

Security Policies and Implementation

Auditing IT Infrastructures for Compliance and Security Strategies

Linux Platforms and Applications

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