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Customer Service Shift Leader

Location:
New Orleans, LA
Salary:
16
Posted:
April 01, 2024

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Resume:

mpr co

ntent

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JP Joyce Panday

New Orleans, LA 70126 504-***-****

ad4prf@r.postjobfree.com

PROFESSIONAL

SUMMARY

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

SKILLS Production Scheduling

Production Reporting

Operations Support

Customer Service Management

Account Management

Team motivation

Customer service focus

WORK HISTORY SHIFT LEADER 10/2018 to CURRENT

Walgreens Metairie, LA

Improved team productivity by implementing efficient scheduling and task delegation methods.

Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols. Streamlined inventory management processes, leading to reduced waste and optimized stock levels.

SHIFT LEADER 09/2012 to 03/2018

Rite Aide Pharmacy Metairie, LA

Improved team productivity by implementing efficient scheduling and task delegation methods.

Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols. Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.

Boosted overall sales with effective upselling techniques and exceptional product knowledge.

EDUCATION Associate Of General Studies Accounting 06/2002 Tutorial Hight, Guyana (south America)

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