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Personal Care Quality Assurance

Location:
Dallas, TX
Posted:
April 01, 2024

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Resume:

Highly-skilled phlebotomist with two years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Professional Experience

Phlebotomist Technician

Carter Bloodcare April 2021 -

Present

Caregiver Attendant

AccentCare October 2009 - March

2020

Personal Care Attendant

At Home Healthcare Tyler August

2018 - November 2019

Sitter

Home Aid Caregivers July 2014 -

June 2018

Jazmine

Henry

Phlebotomist

1909 Sybil Lane Apartment 152

Tyler, Texas, 75703

ad4ppk@r.postjobfree.com

903-***-****

Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods. Protected donor by following infection control, sharps disposal, and biohazardous waste disposal procedures.

Established and maintained positive working relationships with donors and staff to build trust and camaraderie.

Adhered to HIPAA standards and maintained donor confidentiality in all interactions. Participated in quality assurance and competency assessment initiatives. Completed proper sanitation and cleaning of equipment and work areas between donors. Addressed questions and concerns to educate patients on collection process and procedures. Tracked collected specimens by initialing, dating, and noting times of collection. Developed and implemented strategies to improve phlebotomy processes. Verified proper storage and transportation of specimens to laboratories. Participated in continuing education programs to stay up to date on new technologies and procedures. Verified donors' identification for proper sample collection. Reviewed donor records for accuracy and completeness. Spoke with donor to gather information for lab records, reduce fear, or anxiety and optimize cooperation. Used personal protective equipment correctly to protect coworkers and donors. Followed established safety protocols and standards to minimize risk of infection and injury. Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Monitored donors for reactions and verified sample quality. Collected blood samples in accordance with laboratory protocols and regulations. Maintained clean personal areas and prepared healthy meals to support client nutritional needs. Assisted patients with self-administered medications. Helped clients with managed home care, ensuring efficacy of care by monitoring health status. Built strong relationships with clients to deliver emotional support and companionship. Supported families through difficult times by offering emotional support and education on important care tasks.

Recognized and reported abnormalities or changes in patients' health status to case manager. Transported individuals to events and activities, medical appointments, and shopping trips. Provided direct personal care and administrative services to clients. Assisted with end-of-life care.

Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Utilized universal precautions and infection control principles in all aspects of care. Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.

Assisted patients with self-administered medications. Transported individuals to events and activities, medical appointments, and shopping trips. Entertained, conversed, and read aloud to keep patients mentally alert. Assisted patients with personal requirements for housekeeping and grooming assistance. Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Scheduled daily and weekly care hours for client caseload. Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal Education

Certified Phlebotomy Technician

Tyler Junior College at Tyler, Texas June 2020

Highschool Diploma

Robert E. Lee High School at Tyler, Texas June

2009

Key Skills

Accomplishments Apheresis trained using Trima technology Trained in phlebotomy of special and therapeutic donations Certifications

2021 First Aid/CPR Certified

June 2020 PT - Phlebotomy Technician

grooming.

Drawing Blood Venipuncture

Quality Control Guidelines

Staff Collaboration

Collect Samples

Medical Screening

Maintaining Confidentiality HIPAA

Sample and Form Matching

Biohazardous Waste Disposal

Quality Patient Care



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