Security Officer Customer Service
Resume:
Beatrice Taylor
Forklift/ manufacturer
Broadway, VA 22815
************@*****.***
Positive and upbeat personality. I worked in poultry for 10 years . I was a Line lead at pilgrims pride in broadway Virginia . I was acting supervisor when supervisor was out. I did paper work assigned spots handed out checks . My main objective is to find a job with excellent pay. Pays weekly. Great benefits & a 401k savings plan. A job that values its employees . I am willing to relocate. I have my DCJS Uarmed security guard lisence and plan on being an armed security officer. I have Photographer experience. I also have over 20 years customer service experience. I also have warehouse experience. I am a very hard worker.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Home Health Aide
self-employed - Jenkins, KY
August 2021 to Present
Part time health aide. I Did errands took clients to the grocery store, dr visits, pharmacy pick up etc. ext. I helped cook and clean also.
Security Officer
Allied Universal - Harrisonburg, VA
November 2023 to February 2024
I was a security officer I worked at valley mall. I walked the mall,checked doors, restrooms,and did my daily tours . I made sure all doors were locked after mall closed did foot patrol inside and outside . Did my Dar at the end of shift if any issues I left a note for day shift officer that came on duty Certified Flagger
LaborMAX Staffing - Harrisonburg, VA
April 2022 to August 2022
I became a certified flagger .stood onside road held stop sign .loved it different areas and places to see Laborer
Ollie's Bargain Outlet - Norton, VA
December 2021 to February 2022
I unload trucks,work out on floor,tagging items, put products on floor. Laid off only seasonal position Machine Operater
Dr.Snichders - Russell Springs, KY
August 2019 to November 2019
I was an inspector made sure the parts were made correctly. Made sure the color was right color. No broken pieces off the part. No scratches, tears, bubbles,or discoloration of the part. Machine Operator
Job Shop - Somerset, KY
February 2019 to April 2019
• Operated manual machining for assembling injection
• Operated various machinery
• Keen attention to detail
• Experienced in physical assembly
Forklift Operator and Material Handler
Malone Solutions - Somerset, KY
April 2018 to October 2018
• Excelled in a fast paced working environment without sacrificing safety
• Loaded and moved pallets containing 8
• Maintained a clean and orderly work area
• Certified in Forklift.experience
• 8 months of forklift operating experience
Self Employed Consultant
Health Aid - Jenkins, KY
December 2017 to April 2018
Administration medication.
Ran errands for clients
Transportation to appointment to maintain wellness Administration personal care in home.
Assistance in giving diabetic shots.
Did cleaning,cooking,bathing to individuals
Photographer
Lifetouch National Photography - Bristol, TN
July 2017 to October 2017
Photographed school portraits
Explained price and package details to customers.
Key Holder/Sales Lead
Dollar General - Bristol, TN
June 2017 to July 2017
Gave refunds
Ran cash register
Stocked shelves
Unloaded trucks
Count drawers
Do bank deposits
Get money out of safe/ lock safe
Close store at end of night
Did deposit put in safe at end of nights.
EVS Tech in Emergency department
Johnson City Medical Center - Johnson City, TN
May 2017 to July 2017
Cleaned, Sanitized and organized facilities to avoid spread of germs. Collected and disposed of bio hazard waste according to Osha regulations. Emptied trash cans, sorted recycling and properly disposed of all waste. Followed procedures for using and disposing of disinfecting chemical cleaners. Wore personal safety equipment to prevent burns from chemicals. Customer Service Specialist
Teleperformance - Bristol, TN
March 2017 to June 2017
• Provided assistance to clients
• Explained products and benefits
• Provided excellent technical support
Team Leader
Pilgrams pride - Timberville, VA
January 2001 to January 2003
I was team leader. I did paper work, assigned employees to their spot, worked with Osha on making sure line was clean and up and running before shift. I handed out checks and was acting supervisor when supervisor was absent. I also worked tcp area did RF scanners and I also have quality assurance experience where I also graded birds .
Education
None in Phlebotomy and supervision
LFCC - Fairfax, VA
January 2013 to June 2013
None in Photography and health, early childhood classes also BRCC - Weyers Cave, VA
August 2012 to January 2013
Cna in Health
MECC - Big Stone Gap, VA
August 2008 to June 2012
High school or equivalent in GED
Massachusetts Institute of Technology - Harrisonburg, VA June 1997 to July 1997
High school or equivalent
Skills
• Machine Operator (10+ years)
• Manufacturing Experience (10+ years)
• Cabinet making (1 year)
• Cash Handling (10+ years)
• Call Center (1 year)
• Stockroom procedures (2 years)
• Shipping & Receiving (4 years)
• Customer Service (10+ years)
• Inventory (3 years)
• Quality Control (4 years)
• Assembly Experience (7 years)
• Production Lead (2 years)
• Babysitting (10+ years)
• Photography (2 years)
• Quality Inspection (3 years)
• Press macines, cnc, and drills (1 year)
• Forklift (1 year)
• Assembly (10+ years)
• Manufacturing (10+ years)
• Environmental Services (5 years)
• Warehouse Experience
• Materials Handling (10+ years)
• Phlebotomy
• Quality Assurance
• Vital Signs (4 years)
• Home Care
• Medical terminology
• Typing
• Supervising experience (2 years)
• Planograms
• Patient Care
• Merchandising
• Technical Support
• Order Picking
• Packaging
• Caregiving
• Order Picker
• Computer Operation
• Retail sales
• Microsoft Office
• Commercial Cleaning (10+ years)
• Windows
• CNC Lathe
• iOS
• Mac OS
• Custodial experience
• Restaurant experience (7 years)
• Hotel experience (5 years)
• Android
• Leadership
• Computer skills
• QuickBooks
• Mobile devices
• Microsoft Word
• Computer literacy
• Hospitality
• Sanitation
• Operating Systems
• English (10+ years)
• Help Desk
• CNC Milling Machine
• Pallet jack (5 years)
• Communication skills (10+ years)
• Organizational skills
• Math
• Childcare
• Driving (10+ years)
• Guest services
• Warehouse distribution (8 years)
• Logistics
• Quality control
• Hospitality
Certifications and Licenses
CPR/AED
June 2012 to June 2015
Took CPR / AED fib and baby cpr.
Certified Forklift Operator
CNA
January 1989 to June 1990
Cna certification worked at Susan B Miller's nursing home 3 shift.i love working with people.I was also a home aide no certificate just took care of family till got we'll again . Food Handler Certification
Certified flagger
October 2022 to October 2024
Flagger with paddle sign .didn't miss a day worked at labor max CPR Certification
January 2015
Driver's License
Guard Card
March 2024 to March 2026
Worked at valley mall through allied
Assessments
Sales skills — Proficient
December 2020
Influencing and negotiating with customers
Full results: Proficient
Business math — Proficient
December 2021
Using basic math to solve problems in a business context Full results: Proficient
Work style: Reliability — Proficient
April 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
May 2021
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
January 2021
Identifying and resolving common customer issues
Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
January 2021
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient November 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Protecting patient privacy — Proficient
January 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Technical support — Proficient
December 2021
Performing software, hardware, and network operations Full results: Proficient
Retail customer service — Proficient
January 2022
Responding to customer situations in a retail setting Full results: Proficient
Nursing assistant skills — Proficient
November 2021
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Cleaner fit — Proficient
August 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Home health aide skills — Proficient
October 2020
Providing care to patients in a home setting
Full results: Proficient
Attention to detail — Proficient
November 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
HR: Compensation & benefits — Proficient
October 2020
Knowledge of compensation and benefits programs
Full results: Proficient
Call center customer service — Proficient
November 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
High energy attitude. Loves life .loves being around other people. HAD CNA license when I was 21 worked in nursing home. Loved it. I'm a people person. Love working with all types people and children.worked as a home health aide.I am generally a people person.
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