Gabriela Read

929-***-****

ad4pmi@r.postjobfree.com

NY, NY

Summary:

Highly organized and detail-oriented professional with a proven track record in customer service, graphic design, and photographic retouching. Demonstrated ability to excel in fast-paced environments while maintaining high standards of quality and meeting deadlines. Adept at communication, problem-solving, and collaborating effectively within teams. Fluent in Spanish.

Experience:

Customer Service Representative - New York Times NY, NY 2020

● Managed multiple chat conversations simultaneously, ensuring professionalism and accuracy in customer interactions

● Successfully resolved customer inquiries and escalated complex issues for prompt resolution

● Maintained detailed documentation of chat interactions and customer feedback to drive continuous improvement

Mise Server - Momofuku Ko NY, NY 2022 - 2023

● Orchestrated mise en place for kitchen stations, optimizing efficiency and ensuring high-quality service delivery

● Collaborated closely with kitchen staff to coordinate food preparation and service, showcasing strong teamwork and communication skills

Photographic Retouching - Foto Davitte Santo Domingo 2020-2021

● Created detailed image retouching using Adobe Photoshop, enhancing visual quality and meeting client requirements

● Managed multiple projects concurrently, delivering high-quality results within tight deadlines

● Collaborated closely with clients to understand their specific retouching needs and preferences Photography Assistant - Vanderhorst Fotografía Santo Domingo 2015 - 2021

● Provided exceptional customer service through website chat support, resolving inquiries promptly and effectively

● Assisted in organizing equipment and managing logistics during on-location shoots, ensuring smooth operations

● Applied advanced retouching techniques to images, enhancing visual appeal and meeting industry standards

Skills:

● Strong organizational and time-management abilities,

● Flexible, adaptive, and skilled in problem-solving

● Experience in customer service, teamwork, creativity, communication, critical thinking, and graphic design. Education:

● Bachelor of Fine Arts - BFA, Advertising - Universidad Autónoma de Santo Domingo June 2022

● Introduction to Illustrator - Chavón Design School Feb 2017