IRIS

MORENO

CSR/CLERK

Detailed customer service, great

organizational skills, open to

learn and improve.

Looking for a new role to grow

up giving support, hard work

and dedication.

CONTACT INFO

909-***-****

ad4pld@r.postjobfree.com

San Bernardino CA, 92410

EXPERIENCE

CSR/CLERK, GXO Logistics

San Bernardino, CA.

Feb 2022- Current

Attention to detail to give exceptional customer service.

Processing documents, BOLS, SLI, IATA, IMO.

Data entry, manage and maintain effective record keeping.

Answering emails in a timely manner to ensure customer satisfaction.

Managed multiple tasks simultaneously while providing excellent customer service experience.

Excel, Word, DG Office, Outlook.

CSR/INVENTORY SPECIALIST, XPO Logistics

Fontana, CA.

Aug 2017- July 2021

Adjust inventory accordingly, Clarification on root of cause of discrepancies to keep inventory accuracy.

Managed returns, claims resolving as fast as possible.

Created reports weekly, monthly on shortages, overages, damages.

Manage inventory and physical counts.

Compiled and analyzed data to produce reports.

CSR, XPO Logistics

Fontana, CA.

June 2016- Aug 2017

Answered phone calls and emails to facilitate customer service.

Completed day to day duties accurately and efficiently.

Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.

Coordinated and scheduled meetings and appointments.

Reviewed files, records and other documents to obtain information to respond to requests.

EDUCATION

GED

INLAND CARRER EDUCATION CENTER

MAY 2023

SAN BERNARDINO, CA

SKILLS

Capable, Adaptable

Teamwork

Problem solving

Communication

Spreadsheets, Pivot tables

Contact this candidate