CHANDRA HOLLOMAN

PROFESSIONAL SUMMARY

Extensive experience with full cycle payroll, functional payroll support and system implementations.

Processed and maintained payroll (approximately 23,000+ employees), including union payroll, using PeopleSoft and Kronos Timekeeper system.

Performed all User Acceptance Testing on all new processes and codes before implementation.

Worked on parallel testing and assured parallel test results were following production results.

Experienced in PeopleSoft implementation, customization, maintenance, interfacing and reporting, data conversion, follow-up, and upgrade.

Expertise in PeopleSoft testing (test plans and test cases), integration and functional testing working as a primary functional QA for new feature in 8.9.

PROFESSIONAL EXPERIENCE

The Intersect Group (MBUSA, LLC), Atlanta, GA 09/2020 – 03/2024

Payroll Analyst (Contractor)

Collaborate with external payroll processing provider to resolve open issues with payroll calculations and reporting.

Maintain payroll calendar in collaboration with external payroll processing provider, Create, reconcile, and distribute data files after completion of each payroll.

Prepare required manual calculations for all one-time entries and provide approved information to external payroll processing provider to include in pay run calculations.

Identify process improvement or automation opportunities by reviewing process with end users.

Assist Payroll Leads with preparing value proposition and proposal for project approval. Assist with payroll projects and implementations by performing required testing scenarios, documenting results, and creating related process documentation.

Review all employee personal and job data changes to ensure updated, and approved in PeopleSoft during the pay period, and ready for data transfer to Ceridian/DayForce.

HR Answers, LLC, Snellville, GA 09/2018-03/2020

Payroll Coordinator (Part-Time)

Supported internal payroll team and external customers.

Responsible for tracking time for independent contractors and processing bi-weekly payroll in PeopleSoft, SAP and/or ADP.

Calculated placement bonuses for payout

Researched, Resolved and Answered any inquiries from independent contractor staff regarding payroll.

Processed manual and ACH direct deposit payments.

Prepared end of year 1099-G forms for contractors

Cognizant Technology Solutions 9/2016 – 8/2018

HR/Payroll Business Analyst

Provided payroll support to multiple clients using PeopleSoft and SAP primarily.

Served as SAP liaison to customer between development on administrative and technical matters for assigned projects.

Demonstrated requirements gathering skills, supported requirement gathering sessions, organized and sequence requirements into requirement documentation for airline.

Used functional and analytical expertise to create business requirements based on report requirements, testing, obtaining approval from business to move to production, added to Control-M spreadsheet, created iShop request to add job to run in production based on frequency.

Communicated effectively both internally to the team and externally to client stakeholders.

Documented processes for payroll and system workflow

BWAY Corporations, Atlanta, GA 4/2015 – 5/2016

Payroll Administrator (Contractor)

Responsible for the preparation, and accurate processing of a bi-weekly payroll of seven hundred employees in PeopleSoft

Owned all aspects of timecard administration including new employee set up and security group assignments, ensuring supervisor approvals, employee access.

Prepared weekly, monthly, quarterly, and ad-hoc reports.

Responsible for all payroll tax activities, including compliance with local, state, and federal regulations and filing local, state, and federal payroll tax returns.

Prepared and verified of bi-weekly and monthly 401k reports for third party administrator.

Reconciled bank statements and prepared and entered standard, reversing, and adjusting entries.

Managed all cash management functions including, initiating, recording, and verifying deposits, wires, and ACH transactions.

Zero Chaos (Cox Communications Inc.), Atlanta, GA 4/2011 – 1/2015

Talent Acquisition Specialist/Senior Payroll and Benefits Specialist (Contractor)

PeopleSoft 8.9 (HR, Payroll, E-Recruiting, Benefits, Ben Admin, Garnishment, Time and Labor, Payroll Processing)

Oversaw the processing of payroll data and employee updates (new hires, direct deposit, tax deduction changes, pay rate changes, transfers, terminations, retirements, data changes, I-9, E-Verify and accounts payable, into automated system)

Maintained the payroll processing system and changes in wage and tax laws, and corresponded with federal, state, and local tax agencies on behalf of clients in problem situations.

Processed Payroll on a biweekly basis for 2500 employees using the PeopleSoft, Kronos time and attendance platform and processed certified payroll request and performed other related responsibilities as required.

Developed project roadmaps and success metrics, consistently meeting milestones and goals, and regular measure and communicated progress with payroll processing and HR.

Managed payroll cycles and collaborated with complex employee inquiries and managed garnishments, deductions, and vacation/sick accruals.

Processed On-boarding of new hires, employee profile maintenance and terminations.

Maintained database of current and potential candidates and tracked candidates as they moved through the recruiting process in PeopleSoft and provided excellent customer service.

Prepared new hire packages to ensure appropriate on-boarding processes, paperwork and resources were set up on the first day.

Conducted drug screens, background investigations through Infomart for all corporate new hires, interns, and assessments.

Coordinated all candidate travel (hotel, flight, rental car)

Scheduled candidate interviews: Supported all recruiters in Atlanta, sourced and trained new coordinators.

Processed New Hires through PeopleSoft Recruiting and processed payroll maintenance as needed on a day-to-day basis for hourly and exempt employees.

Managed the compiled accurate data for new hires, terminations, and vacation/PTO.

Fiserv, Norcross, GA 12/2009-9/2010

Senior Payroll Specialist (Contractor)

Processed day-to-day payroll needs for all SAP associates.

Maintained the integrity of data in ADP PCPW

Ensured compliance with applicable federal, state, and local tax regulations, wage, and hour laws.

Processed garnishments, child support and voluntarily deductions

Performed a variety of payroll functions such as calculating and verifying payrolls, distributions of payroll reports and documents.

BearingPoint, Atlanta, GA 8/2004-10/2009

PeopleSoft HR System Analyst

PeopleSoft 8.9 (HR, Payroll, Payroll Processing, Benefits, Ben Admin, Foundation Tables, Query and Holiday Schedule)

Managed payroll, PeopleSoft upgrades, functionality, and enhancements

Processed and maintained payroll (approximately 11,000+ employees) using PeopleSoft and TimeNx time reporting system.

Primary support responsibility for the payroll foundation tables, unemployment claims, workers comp claims and garnishments.

Interacted with business process owners in gathering requirements, researching application issues, planning solutions, and working with end users and customers.

Developed, executed, managed user acceptance test plans.

Designed functional changes for development team.

Enhanced to PeopleSoft via Tax Updates and other reports.

Performed Payroll related table changes and updates (pay calendars, pay run IDs)

Performed HR transactions, table changes, updates, and security related tasks.

Participated in conversions and acquisitions for Deltek and Costpoint user acceptance testing.

Provided and created ad hoc reports using PeopleSoft query, reports, and Crystal Reports

Supported other information technology related functions as required.

Cox Communications, Inc., Atlanta, GA 12/1998-7/2004

Business System Analyst/HRMS Payroll Compliance Team Lead

PeopleSoft 7.5/ 8.9 (HR, Payroll, Payroll Processing, Benefits, Ben Admin, Foundation Tables, Query and Holiday Schedule)

Monitored and reviewed input from Kronos automated time and attendance system, new hires and status changes interfaced to ADP PCPW from HR PeopleSoft System

Processed garnishments, child support and voluntarily deductions

Reviewed and reconciled vendor invoices related to employee benefits, such as 401k, FSA/HAS, health insurance, FMLA, supplemental insurance contributions and reconciled the payroll account using a v-lookup and pivot table.

Served as company's liaison to customer on administrative and technical matters for assigned projects.

Created business process documentation for PeopleSoft Payroll processing.

Worked with management to develop processes and procedures to measure and report performance.

oSuccessfully created ad hoc reports to identify employee participation in direct deposit, number of on-cycle checks produced each pay cycle and manual checks produced.

Worked on parallel testing and assured parallel test results were following production results.

Performed all User Acceptance Testing on all new processes and codes before implementation.

Followed established controls and procedures to ensure overall compilation of information performed correctly.

Assisted in payroll tax audit process to identify payroll tax issues.

Reviewed and updated payroll tax rates to ensure consistency with new legislation and Cox’s audit results.

Defined relevant metrics to accurately demonstrate Operations performance for daily, weekly, monthly and year trends.

oSuccessfully created Metrics for Management to use to improve PeopleSoft system performances and process.

Prepared ad hoc management reports as requested.

Processed and maintained the payroll (approximately 23,000+ employees) using PeopleSoft, Kronos Timekeeper system and PeopleSoft Time and Labor

Successfully maintained bi-weekly payroll deadline each pay cycle.

Successfully maintained all vendor deadlines to ensure all deductions properly posted.

Partnered with HRMS, G/L, Tax Compliance, and IT personnel to ensure responsive resolution of employee inquiries and issues in Kronos, PeopleSoft, and Payroll

Transitioned to and implemented ADP PCPW and from ADP PCPW to PeopleSoft system.

Worked with IT staff and users to implement, develop the use of all PeopleSoft/Kronos modules while maintaining essential company-wide standards and customer service.

Coordinated group, individual training using Kronos and Peoplesoft as needed.

Implemented Kronos at acquired thirteen locations.

EDUCATION/CERTIFICATIONS

Southeast College of Technology, Mobile, AL

Associate Degree - Computer Programming

Completed PeopleSoft 9.0, Taleo training and PeopleSoft 9.2 training.

TECHNICAL SKILLS

PeopleSoft 7.5, 8.9 and 9.0 (HR, Payroll, Payroll Interface, Benefits, Time and Labor, Accounts Payable, Accounts Receivable, Benefits Administrator, e-Profile, e-Recruiting, e-Pay and Query), Application Designer, Application Engine, Maintain Security, People Code, Security Administrator, Object Security, Process Scheduler, File Layout, Application Messaging, SQR, Business Objects, Query, Crystal Report, Oracle, Kronos, Kronos iSeriesTimeKeeper 4.0, TimeNx, ADP, SAP, FileZilla and UltiPro

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