Customer Service Warehouse Operations

Melvin W Simpson Jr.

*** ******* ****** **********, ** 21502 301-***-**** ******.*********@*****.***

Objective:

Seeking a challenging career in HVAC and Maintenance. Eager to apply my diverse skills gained from hands-on experiences in warehouse operations, food production, and grocery stocking. Committed to continuous learning and seeking a dynamic company that values growth and development.

Education:

• Some business classes, Bryant and Stratton College (currently not enrolled)

• GED obtained from Anne Arundel Community College, 2019

Experience:

Cap 2 Associate Walmart Jobs Inc Laurel, MD

October 16, 2017 – August 23, 2018; August 16, 2021 – December 9th, 2021

• Stocked and unloaded trucks, provided customer service.

• Managed inventory through software, performed price changes, staged products.

• Worked in various roles including hot bar prep, sub/wrap production, and deli meat/cheese slicing.

• Operated electric jack and occasionally worked in low-temperature environments.

DCI Crew Member Coastal Sunbelt Produce Laurel, MD

December 18, 2019 – March 30, 2020; October 16, 2020 – May 05, 2021

• Unloaded trucks, stocked aisles, organized products, licensed products to specific aisles.

• Completed end-of-shift reports, maintained a clean and safe work environment.

Maintenance Tech Intern Legend Management Millersville, MD

August 8, 2020 – October 8, 2020

• Troubleshooted appliances, assisted in servicing HVAC units, performed painting, residential maintenance, and preventative maintenance.

• Maintained a clean and safe work environment.

Stock 2 Associate Walmart Jobs Inc Laurel, MD

May 18, 2022 – July 13, 2023

• Received and managed merchandise, grocery, and frozen/dairy trucks using electric hand jack.

• Provided customer service support, sorted products, managed inventory through software, stocked shelves.

• Operated forklift in the pallet yard.

Skills & Certifications:

• Office 365: PowerPoint, Excel, Word

• OSHA 10

• Mechanical Knowledge

• Ladder Safety

• Ramset Powder-Actuated Tools Certification

• Lead-Paint Awareness Certification

• HBI Pre-Apprenticeship Completion in Building Construction Technology

• Stand-On Jack Certification

• Landscaping, Electrical, Carpentry Experience

• Customer Service Experience

• Solar PV Technician Certification

• Forklift Certification

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