Puerto Rico Information Security

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Zulma Rodríguez Costa Mobile: 939-***-**** - E-mail: *****@***.***

Zulma Rodríguez Costa

Road 8177 No 2050 Apt 302

Guaynabo, Puerto Rico 00966

Mobile: 939-***-**** - E-mail: *****@***.***; and *******@*****.*** http://www.linkedin.com/in/zulmacism

Summary: Information Services Manager, MIS and Security Consultant, Information Security and Risk Analyst, Network Security, Security Awareness and Contingency Plan Program Manager, Project Management, Servers Administration, Microsoft. Leadership Coaching. ORGANIZATION EXPERIENCE

May 31, 2018-Present

Independent Consultant-Cyber Security, Information Technology Audit and Leadership Coaching Senior ITS Security and Risk Analyst

Puerto Rico Telephone dba Claro

2007- May 31 2018

CIO Advisor-Direct report

Security and Risk new trends and technology solutions evaluation Cyber and networks Vulnerabilities preventive and corrective action plans enforcement IT Security and Risk Program developer and Management Security Awareness Program Management

Contingency Plan, Business Continuity IT Strategic and Management Lead and Subject Matter Expert for IT and Business Strategic and Tactical Projects Security Analyst

Puerto Rico Telephone/ Verizon

2000 – 2005 Puerto Rico

Successfully handled Incidents Reports and action plans, risk mitigation, corrective actions. Trained, orient and give support to Supervisors, Managers and Directors to follow, apply and empower Information Security Policies, Practices and Procedures, including SOX compliances. Regulated access to computer data files, monitored data file use and updated computer security files. Entered commands into computer to allow access to computer system for employees that forgot password. Productivity. Answered employee questions about computer security, application security. Modified security files. Analyze, and sent printouts listing employee data authorization to Internal and External Auditors. Reviewed data use records and compared user names listed in records with employee authorization and payroll system. Ensured that all employees who accessed data files were entitled to do so. Planned coordinated and pg. 2

Zulma Rodríguez Costa Mobile: 939-***-**** - E-mail: *****@***.*** implemented security measures to safeguard information in computer files against accidental or unauthorized modification, destruction and disclosure. Security Analyst

1998- 2000 – Puerto Rico Telephone Co.

Y2K, security subject matter expert for Novell Netware, MS NT servers, Bind View, Security controls and process. Security evaluation and recommendation for: tailored made Web application and client service application as well third parties applications. Client Server network and infrastructure. MIS-Security Consultant

Metro Information Services, Inc.

September 1998 – February 2000 (1 year 6 months)

Lead for the Y2K Network transition and Netware migration. Developed and implementing Information Security Policies and Procedures, security vulnerability assessments, technical support on fraud investigations, intruder’s dictation and client support for several platforms such as Windows workstations and servers, Novell Netware and some UNIX versions. Monitoring and Netware Administrative tools evaluation and recommendation. Y2K team member and Netware migration lead. Hewllet Packard 52 Administration and security process evaluation and findings reports with improvement recommendations. Trained, orient and give support to Supervisors, Managers and Directors to follow, apply and empower Information Security Policies, Practices and Procedures. Regulated access to computer data files, monitored data file use and updated computer security files. Allow access to computer system for employees Read computer, Servers, Domains security log files to determine whether denial of data access reported

MIS Specialist-MIS Administrator

DANIEL MANN, JOHNSON & MEDNENHAL (DMJM)

1996 – 1998)

MIS Administrator/Specialties for Puerto Rico's Urban Train System better known as “Tren Urbano” the first time in the history of Puerto Rico the first mass transit project. Major duties performed: Administrator for an NT, NetWare and Proxy (Internet access) servers, users and group's administration for NT servers and MS-mail administration with worldwide communication. Support to Office automation application, administrative application and engineering applications (AUTO CAD). Office administration and personnel supervision. Has been assigned by Gilbert D. Gardner, Associate VP. For special assignment at the Florida Light Rail Trail project.

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Network Consultant

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Zulma Rodríguez Costa Mobile: 939-***-**** - E-mail: *****@***.*** PUERTO RICO PUBLIC HOUSING ADMINISTRATION

1995 – 1996 Contract

Click to edit position description Novell Netware and MS-Exchange Administration and client support. Procedures and guidance development, controls establishment. Established users account rules and security policies

Network Specialist

Eugene L. Brown CO. Exclusive Distributor of Exide Electronics 1995 – February 1996 (10 months)

Exide Electronics - Raleigh, N.C for analysis, design and implantation of its products. Main function were to make analysis design and sale of security systems and protection (UPS) and the programs that jointly of this system and take control position of major operating systems such as: Windows, Novell and UNIX. I offered service to the Bank and the Industry of Communications, Pharmaceutics among others. The project of greater spread was the analysis, design, sale, supervision and implantation Network Power Management for Cellular One, This Project included/understood establishment of a redundant protection in central office in Meter Office Park who offered service in the network of all the Island of Puerto Rico. This Project included, from the design of the installation of "transfer switch "with three-phase UPS, including implementation and configuration of program (Network Power Management) for NT, Novell Netware and UNIX platform. Sales and implementation. As "Network Specialist” was trained by Exide Electronics - Raleigh, North Caroline for analysis, design and implantation of its products. Main function were to make analysis design and sale of security systems and protection (UPS) and the programs that jointly of this system and take control position of major operating systems such as: Windows, Novell and UNIX. The completed solution satisfied a redundancy power outage and any power disruption in order to prevent data loss.

EDUCATION

University of Phoenix

Master’s in business administration –MBA, Management Minor: Marketing Pontificia Universidad Católica de Puerto Rico, Ponce, Puerto Rico Bachelor's Degree in Business Administration –BBA, Management Minor: Marketing and Computer Science PROFESSIONAL AFFILIATIONS AND LEADERSHIP:

IAI 2019 Institute of Internal Auditors Member

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Zulma Rodríguez Costa Mobile: 939-***-**** - E-mail: *****@***.*** ISACA

2010 ISACA Symposium Committee Member

CISA and CISM Committee Collaborator

2006 Annual Symposium Committee Collaborator

2005 CISM Information Security Program Management Instructor 2005 CISA Review Committee Collaborator

2005 Board of Directors Secretary

2004 20ths Anniversary Symposiums Committee Member ISSA Information Systems Security Association member INFRAGAR Puerto Rico Chapter member

ISOCPR Internet Society of Puerto Rico (ISOCPR)

Global Member and Local member

N.U.I. Network Users International Puerto Rico Chapter Past Boards of Directors Vice-President-Treasure

Puerto Rico Founded Member

A.P.P.E.D. “Professionals of Electronic Data Process sing Association” Founded Member-1982-1983, Public Relations-1983-, Secretary-several periods B.P.W.P.R. Business and Professional National Women Federation 1986-1987 Member

J.A.S.E. “Juvenile Advisor for the Superintendent of Ponce District Public Schools” A.C.P.A. “Condominium Portales de Alelhí Association” Secretary- Several Periods

HONORS AND AWARDS:

2004 Self Iniciative-Optained CISM certification, one of the first 13 professionals in Puerto Rico pg. 5

Zulma Rodríguez Costa Mobile: 939-***-**** - E-mail: *****@***.*** 2004 Hurricane Customer Services Commitment Recognition 2004 PRT “Que Pasa” recognitions as one of the first three of 4000 employees registered completed and pass Online Training as self-initiative. Course “Security +1, score to pass 80%, pass score 88%). 2003 Verizon Excellent Award (Team Award PRT-Security Incident Response Team) PUBLICATIONS AND PAPERS

Several newspaper articles, poetry register booklet, International Cloud Security Audit Guidance contributor Volunteer experience and Professional Associations Universidad Ana G. Méndez- Aspectos Legales de Las Redes Sociales (Security Expert Panelist), and

“Integración de Tecnología en el Siglo XXI

American Red Cross Puerto Rico Chapter

ISACA (information Security Audit and Controls Association) Infra Gard (Is a partnership between the FBI and members of the private sector) ISOC (Globlal Internet Society)

CIRT (Community Incident Response Team

Most resents on site continuous education:

2019 UPR (RUM) In Process- “Supervision Efectiva-Liderazgo-30 hrs. Certification 2019 ACFE (Association of Certified Fraud Examiners Puerto Rico Chapter #61) “10 Effectives Practices for Information Security in HIPAA Environments” 2019 ACFE (Association of Certified Fraud Examiners Puerto Rico Chapter #61) “ 2019 IIA (Internal Auditors Association) “Business intelligence for Auditors 2019 ACFE (Association of Certified Fraud Examiners Puerto Rico Chapter #61) “Ethics for Fraud Investigator”

2019 IIA (internal Auditors Association) “Governance, Risks and Compliance” 2019 ISACA COBIT 2019

2019 ISACA “Data Forense”

2018-Coach Art Institute Leadership Certified Coach 2018-Coach Art Institute - Coaching Boot Camp

2018-ISACA-Simposium

2018-INFOSEC-Info Security

2017-ISACA-Simposium

2017- Side by Side/Coach Art Institute- “Hacia un Nuevo Comienzo” 2017-Colegio de Ingenieros de Puerto Rico- “Arin on the Road”-IPV4

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