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Customer Service Data Entry

Location:
Katonah, NY
Posted:
April 01, 2024

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Resume:

Rashan Rai

DOB: **/**/****

Hicksville, NY *****

ad4pgh@r.postjobfree.com

+1-516-***-****

Authorized to work in the US for any employer

Work Experience

Specimen Accessioner

Icon Labs - Farmingdale, NY

November 2022 to Present

Data entry into computer, enter patient information into computer, open boxes, scan labels and sort specimens into correct containers and temperature. Lab Assistant

New York Blood Center - Westbury, NY

October 2023 to 2024

Lab Aide

Sunrise Medical Laboratories - Hicksville, NY

May 2022 to July 2022

I am bilingual and can speak various languages including Hindi, English, and Punjabi. Young, energetic, and sociable. Proficient in customer service and representation. Excel in working with others to create a positive work environment. Here are my former jobs. Lab Aid- Sunrise Medical Laboratories MAY 2, 2022- JULY 2022 1. Carting: I would work on two different carts, the blood cart and general cart. I would go around collecting specimens from accessioner and evaluate certain elements to see where they belong. For the general cart I would collect specimens that belonged to hematology, pathology, microbiology, and toxicology. These samples would include urine and STI tubes for example. For the blood cart I would go around and pick up marked blood samples. I would pick them up and hold them to see if there was any gel in the liquid. If there was I would put them separately apart from the ones that were clear. Afterwards, I would go place them near the bench and another worker would place them in the centrifuge. 2. Automate: I learned to use the automate lab machinery and would pick up racks full of specimens and put them in the proper location. I would refill the pipette tips when they would run out and calibrate the machine when it would go idle. Near the end of my shift I would clean machinery infrastructure. I would take out the alloquats and clean them in a solution. Then I would take out the garbage from the machines. 3. Archiving: I would Archive specimens into computer. I would have red tops and white tops. Th reds would be blood samples and whites would be serum. I had my own lab login and would go into Anterim program where I would scan each sample and place it properly in the trey. Afterwards I would place the trey in this huge rack that contained all samples separated by specific types. 4. Other Responsibilities: Go into freezer where specimens are kept and discard them accordingly. Fill in test tubes into a container and write down date and time for record keeping. Cap samples that needed capping. Separate trips and quad samples and hand off to other workers. Uniqlo Clothing- November 2021- January 2022

Retail clothing job

Century 21- managing fitting room, cashier work, and helping out customers on the sales floor. Holiday Inn- cashier work, setting up coffee stations, restocking cooler, banquet serving Cashier/Customer Service

Century 21 Department Stores - Westbury, NY

November 2019 to November 2020

Fitting room attendant/cashier. POS

Education

High School and starting College in Science and Mathematics Nassau Community College - Long Island, NY

September 2022 to Present

Skills

• People Management, Engaging with People

• Waiter

• Restaurant Server

• Busser

• POS

• Customer Service

• English

• Cash Handling

• Punjabi

• Hindi

• Laboratory Experience

• Microsoft Powerpoint

• Quality control

• Cash handling

• Order entry

• Customer service

• Specimen collection / processing

• Documentation review

• POS

• Laboratory experience

• Hospitality

Assessments

Customer service — Proficient

March 2020

Identifying and resolving common customer issues

Full results: Proficient

Customer service — Proficient

March 2021

Identifying and resolving common customer issues

Full results: Proficient

Attention to detail — Proficient

May 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Real estate — Proficient

May 2023

Matching listings with specifications

Full results: Proficient

Administrative assistant/receptionist — Proficient May 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Sales skills — Completed

February 2022

Influencing and negotiating with customers

Full results: Completed

Work style: Reliability — Proficient

September 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer focus & orientation — Proficient

January 2024

Responding to customer situations with sensitivity Full results: Proficient

Typing — Proficient

May 2023

Transcribing text

Full results: Proficient

Call center customer service — Proficient

June 2023

Demonstrating customer service skills in a call center setting Full results: Proficient

Retail customer service — Proficient

April 2023

Responding to customer situations in a retail setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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