Support Analyst Computer Science

Theodore Ngo

503-***-****● ***********@*****.***

SKILLS

• Basic Networking (1 year)

• PC Hardware Technician knowledge and skills (PC hardware, basic networking, printers, computer peripherals)

• Web Design (HTML, CSS, JavaScript, Servers, Handlebars)

• Problem solving skills, organizational skills, time management skills, analytical skills, information gathering skills

• Microsoft Office Applications (Word, Powerpoint, Excel)

• Amazon Web Services/Cloud Technology (3 months)

• Oral and Written Communication Skills

EDUCATION

Associates of Applied Science, Cybersecurity: Networking and Security Systems Mt. Hood Community College – Gresham, OR Degree expected March 2023 3.85 GPA, President’s Honor Roll

Computer Science Major

Oregon State University – Corvallis, OR Degree expected June 2025 Coursework includes Practical Digital Forensics, Intro to Cloud and Virtualization Technologies, Routing and Switching Essentials, Disaster Recovery & Business Continuity CERTIFICATIONS

McGraw Hill Level 4: Excel Black Belt Certificate

University System of Georgia: “Cybersecurity and Its Ten Domains” Course Certificate IBM: “Introduction to Cybersecurity Tools & Cyber Attacks” Course Certificates TestOut Security Pro Certificate

LEARNING EXPERIENCES & PROJECTS

TestOut PC Pro September 2022 – March 2023

• Learning PC Hardware Technician Skills + PC Software Knowledge TestOut Linux Pro March 2023 – June 2023

• Learning Linux Software Knowledge

TestOut Security Pro June 2023 – August 2023

• Learning Security Concepts + Fundamentals

TestOut Server Pro September 2023 – December

2023

• Learning Windows Server OS Knowledge

Cottonwood Crossing Summer Institute, Cottonwood Canyon June 2018

• Java (1 year)

• Robotic Design

• C++ (2 years)

• R (3 months)

• SQL (3 months)

• C (1 year)

• Python (1 year)

• Basic circuitry knowledge

• Attended as part of the Solar Team, creating projects using solar panels. Worked with a group to create a device charging station attached to a park bench Summer Experience in Science and Engineering for Youth, Oregon State University July 2018

• Participated in a research group investigating “Hydrogen Bonding in Catalysis Using Computational Methods”

West Salem High School VEX Robotics Program, West Salem High School 2017 – 2018

• Created robots and participated in VEX Robotics competitions CTEC FRC Robotics Program, Salem CTEC 2017 – 2018

• Created robots and participated in FRC Robotics competitions Invention Boot Camp, Portland State University

• Created a concept for a streetlight sensor that was environment friendly WORK EXPERIENCE

Consumer Advocate Program: Oregon Department of Justice - Salem, OR May 2023 – September 2023

Restaurant Crew: McDonald’s – Salem, OR August 2020 – August 2021

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