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Customer Service Front Desk

Location:
Sherman Oaks, CA
Posted:
April 02, 2024

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Resume:

Contact

Education

+1-424-***-****

Phone

ad4p1j@r.postjobfree.com

Email

***** ******* ******, *******

Oaks, CA 91403

Address

Emanuel Carneiro

S t u d e n t

Experience

Led group basketball classes and personal training sessions, providing motivation, guidance, and feedback to middle school and elementary kids. Provided good customer service to parents and their children, answering their questions, addressing concerns, and creating a supportive environment. Answered phones, greeted clients, and assisted with administrative tasks as needed, demonstrating strong organizational and multitasking skills. Helped maintain a clean and safe gym environment, ensuring equipment such as basketballs and basketball court was properly maintained and sanitized, and reporting any safety hazards to management.

Maintained a professional and polite manner when interacting with customers, demonstrating great customer service skills and attention to detail. Assisted customers with special requests or accommodations, and resolved any issues or concerns in a timely and effective manner.

Attentively listened to guests' preferences, answered any questions they may have about the menu,

Front Desk Associate & Personal Trainer

Server/Drink Runner

E-commerce - Dropshipping

04/19 - 08/19

Seasonal

01/23 - Present

Shoot 360 l 2076 Artesia Blvd, Torrance

Mac’s Burguer Brazil

Online Sales

Redondo Union High school

Santa Monica College

Diploma

Business Administration

2021

2021-Present

Customer Service Skills

Language Skills

Multitasking Abilities

Communication Skills

English - Fluent

Portuguese - Fluent

(Native Speaker - Brazil)

Spanish - Fluent

Strengths

Language

Developed and managed the e-commerce website, ensuring its functionality, usability, and overall user experience.

Conducted market research and analysis to identify opportunities and trends in the industry, and developed a business plan

International Perspective

Hello, I’m Emanuel Carneiro. I was born in Brazil and moved to the U.S freshmen year of high school. While in Brazil, I attended an American school which taught us English side by side with Portuguese, so I’m fluent in both. I believe growing up in Brazil made my personality easy for me to connect with others, as we are quite social people. A move to the U.S was a big change, but I love to embrace new things in life. I’m currently attending Santa Monica College, studying Business Administration, and planning to transfer to a 4-year university in the fall of 2024. I also currently work as a model, and looking to increase my job experience in different areas. I am a driven and motivated person that believes everything should be done with 100% effort. In my free time, I enjoy going to the gym or other athletic activities, and spending time with family and friends.

Bio:

11/23 - 01/24

Lead Brand Ambassador/Front Desk Associate

Hilton Hotel Universal City

Greeted and engaged with event attendees in a warm and professional manner. Addressed customer inquiries and concerns promptly and effectively, ensuring their satisfaction.

Supervised and motivated a team of brand ambassadors to ensure smooth event operations

Actively promoted and sold event products, including tickets, packages, and merchandise



Contact this candidate