Robert Tollefson

+1-763-***-**** ad4p0q@r.postjobfree.com New Brighton, MN

Summary

A+ personally, hard working, on time, loyal employee. My main goal is to satisfy clients and protect company assets. Formerly ASE certified, Proficient in Protractor, Strong people skills. Very high CDI and Google ratings. Above average RO numbers.

Work experience

Service Manager

LaMettry's Collision - Minnetonka, MN June 2022 to June 2023

Concentrated on growing retail business. Training and

Service Manager

Service Manager

TGK Automotive - Golden Valley, MN September 2018 to March 2023

Worked on P&L, training, process, and maintaining high CSI

Department Manager

Department Manager

Luther Chrysler - Brooklyn Park, MN September 2018 to September 2019

Managed express service, had the highest CSI in the company. Worked main service when needed. Trained employees and enforced policy and procedure.

Service Advisor

Service Advisor

TGK - Hugo, MN March 2014 to March 2016

Worked with retail and fleet vehicles. Customer service fallow up and call backs.

Service Advisor/Manager

Service Advisor/Manager

White Bear Mitsubishi - White Bear Lake, MN March 2006 to April 2014

Managed express service. Also worked managing recon and service when needed.

Education

AAS, AA in Automotive

AAS, AA in Automotive

Century College - White Bear Lake, MN September 2007 to June 2010

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