DC
DIANA SOFIA CRUZ
sofia******@gmail.com 805-***-**** Oxnard, California 93033
Team Member
Communication
Quick Learner
Follows Instructions
Attendance
Housekeeping Management
Housekeeping And Laundry Services
Guest Room Cleanliness
Cleaning And Organizing Abilities
Schedule And Task Management
Ordering Cleaning Supplies
Supply Inventory Management
Guest Room Inspections
Schedule Management
Folding Clean Laundry
Linen Care
Supply Ordering
Light Housekeeping
Floor Cleaning
Motel 6 Camarillo, CA
Head Housekeeping Supervisor
10/2020 - 03/2024
Trained new employees on housekeeping procedures, safety protocols and customer service practices.
Responded to customer complaints in a professional manner, investigated issues and took corrective action as needed.
Ensured proper use of cleaning supplies by monitoring inventories and ordering necessary items when needed.
Developed standard operating procedures for housekeeping activities such as laundry services, linen management, waste disposal. Monitored inventory levels of guest room supplies such as towels, linens, toiletries and placed orders when needed.
Coordinated with other departments such as engineering or front desk personnel to ensure guests needs were met promptly. Attended meetings with upper management regularly to discuss strategies for improving departmental efficiency.
Managed and supervised a team of housekeeping staff to ensure quality standards were met.
Organized the daily cleaning schedules for all areas, monitored progress and ensured tasks were completed in a timely manner. Inspected guest rooms and common areas to ensure they are cleaned according to company standards.
Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
Inventoried incoming supplies and placed items in stock for use by personnel.
Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
Stocked room attendant carts with supplies to keep carts organized and Summary
Skills
Experience
clean.
Golden State Medical
Packaging Associate
08/2018 - 08/2020
Loads empty containers onto a bottle unscrambler or infeed turntable Supplies packaging components to the Packaging Line Specialist Clears left over components from packaging equipment Cleans windows and window sills within the assigned area of operation Sweeps/Vacuums assigned area of operation
Mops area of operation
Assist members of the Quality Control department in releasing the next batch run
Opens boxes and takes out bulk bottles for Lot Number and Expiration Date validation by a member of the Quality Control department Cuts down boxes for disposal
Wipes down carts with alcohol
Assist other teams
Performs other packaging-related duties as assigned. Colourpop
Checker/Packer/Picker
10/2016 - 04/2017
Removes finished product from the conveyor and packages accordingly Palletizes boxes.
D-2inc
Packaging
01/2015 - 05/2015
In charge of checking the order making sure it's in good quality for the customer
Making sure the right product is being sent out under a certain amount of time
Making sure the order is in proper order before it got to the packers Responsible to pack the orders before the got shipped out to the customer Picking the order at times
Inventory/Restocking.
Q.P.I- Proctor And Gamble
General Labor
04/2014 - 08/2014
Packaging orders in the right envelopes
Inspecting the order making sure the right product was in the right box or bag the customer wanted.
Pinnacle Plastics
Inspector
08/2013 - 03/2014
Assembly lines, assembling all product in proper displays Making/preparing all work materials for other workers Wrapping all product with shrink wrap before shipping out. Cosmetics Technology
Team Member
07/2012 - 10/2012
Inspected all products before packaging
Cleaned out all machines before and after using
Measured each roll of plastic before and after each order. Pacific Ridge Farms
Team Leader / Packer
03/2011 - 06/2012
Labeling all containers bye name,weight, and location Inspecting all food products before shipping out
Responsible for all products incoming and outgoing Responsible for making sure the team hit their daily numbers of product to be shipped out
Channel Islands High School
General
12/2018
Education and Training
CET-Oxnard
Allied Health and Medical Assisting
I am an active employee involving responsibility, and also working with others as a team member to achieve advancement and growth for the company. Enjoy all assignment duties, as I am always looking to learn new skills. Additional Information