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Patient Care Customer Service

Location:
Jackson, MS
Posted:
March 31, 2024

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Resume:

Management

ad4oxx@r.postjobfree.com

601-***-****

Jackson, United States

Demeshaeya

Thornton

Profile

Experienced and effective Restaurant Manager adept in all aspects of successful restaurant management. Bringing forth several years of industry experience and expertise in managing staff and restaurant functions. Equipped with a diverse and promising skill-set, conducive to creating positive team relationships resulting in optimal customer service. Passionate about the food service industry, and eager to bring my years of experience and growth to another flourishing establishment. Employment History

Lead Patient Representative at GI Associate,

Flowood

03/2021—04/2022

Provided high level patient care during heavy patient load periods needing additional personnel.

Collect and report data on topics such as patient encounters and inter-institutional problems and makes recommendations for changes when appropriate.

Coordinates communication with patients, family members, medical and administrative staff, and regulatory agencies. Interviews patients or their representatives to identify problems relating to care. Maintains knowledge of community services and resources available to patients. Refers patients to appropriate health care services or resources. Patient Access Representative at Merit Health

Central, Jackson

08/2017—09/2021

Greets patients and caregivers and records pertinent information into a computer database.

Prioritizes the order of care so that the most critical patients are seen first.

Keeps paper and electronic medical records, and updates theses records as needed.

Provides information in insurance companies in order to assist with billing.

Assistant Manager at Little Caesars, Brandon

03/2022—Present

Provided optimal assistance to the General Manager and handled a variety of tasks.

Handled food with sanitation and safety in mind.

Skills

Leadership 5/5

Ability to Multitask 5/5

Microsoft Office 5/5

Computer Skills 5/5

Adaptability 5/5

Ability to Work in a Team 5/5

Customer Service 5/5

References

References available upon request

Placed orders for necessary goods such as food, kitchen tools, and cleaning products.

Continually served as a helpful and enthusiastic assistant with a proven track record of doing work in a timely and professional manner. Residential Care Specialist at Canopy Children's

Solutions, Jackson

02/2019—09/2019

Consulted Physicians, Colleagues, and Supervisors when appropriate to ensure the highest level of patient care.

Collaborated with the health care team to establish and manage patient care.

Attended patient care conferences to ensure good coordination of care.

Nursing Assistant at Baptist Memorial Hospital,

DeSoto

08/2016—08/2017

Brought forth an in-depth knowledge of nursing procedures. Maintained meticulous charts during nursing care rounds. Follows nurse instructions to perform procedure, including but not limited to administering enemas: applying non-sterile dressings, ice packs, and heat treatments.

Complies with HIPAA Privacy Act by protecting confidential patient information.

Direct Care Supervisor at Hudspeth Regional

Center, Pearl

05/2014—08/2016

Collaborated with the health care team to establish and manage patient care.

Documented all concerns and incidents and reported them to a senior supervisor.

Offered around the clock service to clients

Planned, organized, and lead group activities

Assisted individuals with their daily living, provided safety, and comfort.

Shift Manager at Little Caesars, Brandon

08/2008—09/2015

Prepared food carefully in response to customer requests or allergies. Handled food with sanitation and safety in mind.

Handled all food and products in compliance with company safety and sanitary protocols.

Education

Bachelor of Arts, Arizona State University

04/2022—Present

Associate in Sociology, Holmes Community

College, Goodman

08/2019—08/2021



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