Records Specialist Administrative Assistant

Laura Fisher

Edmond, Oklahoma • 405-***-****

******.******@******.***

I am a seasoned Records Specialist with extensive knowledge in records coordination and management.

Experience

Police Records Specialist, Portland Police Bureau – 2006 - 2021

Knowledge of ordinances, statutes, laws, General Orders, and policies and procedures related to document processing

Read, interpret, perform classification, and determine distribution of police reports based on complex standards

Maintain computer records for victims, arrested persons, case files, vehicles, and other file indices with a minimum 95% accuracy

Enter, modify, and cancel stolen/towed vehicles, missing persons, and stolen/lost articles using state and nationwide computer systems

Maintain, copy, and distribute reports, including those of a highly sensitive and confidential nature

Provide customer service to Police Officers, various agencies, and the public

Diffuse difficult situations with effective conflict management and resolutions techniques

Administrative Assistant/Receptionist, Tarlow Naito & Summers – 2003 - 2006

Answered phones and greeted visitors

Organized and responded to physical and electronic correspondence

Maintained Partner calendars

Coordinated partner travel and events

Organized and maintained sensitive client files

Education

Associate of Applied Science – Paralegal Studies, Pioneer Pacific College – Graduated in 2003

Skills

Technologically literate

Proficient with Microsoft Office programs

Proficient with Law Enforcement Data Entry software: LEDS (Law Enforcement Data Systems), REGJIN (Regional Justice Information Network), PPDS (Portland Police Data System), eSWIS (Sheriff’s Warrant & Inmate System), DA (District Attorney) Crimes, OJIN (Oregon Judicial Information Network), & VCAD (Versadex Computer Aided Dispatch).

Can maintain confidentiality and diffuse difficult situations with concepts of conflict management and resolution

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