Customer Service Package Handler
Resume:
John Pathak
Houston, TX *****
**************@*****.***
Successfully assisted customers in-person and via telephone with purchase decisions, transactions, returns, and inquiries. Built rapport with customers by offering friendly, knowledgeable, and supportive customer service. Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases. Gained in-depth knowledge of company's product offerings to provide reliable and trusted assistance to daily, helping them make informed decisions
Authorized to work in the US for any employer
Work Experience
Package Handler/Sorter to
UPS - Houston, TX
November 2019 to Present
• Examine and inspect containers to make sure they are prepared to be delivered to customers
• Pull out packages that are improperly sealed for processing
• Handled fragile items and hazardous materials in a safe manner according to company and government regulations
• Placed containers on proper conveyor belts and in chutes to go to the loading dock
• Loaded boxes, cartons, and other packages onto truck for delivery
• Worked as a team to process all packages before the end of the shift.
• Used pallet jacks to dump gaylord containers processing thousands of packages within minutes. Driver
Lyft - Houston, TX
February 2017 to January 2020
• Transport clients from one destination to another.
• Conduct vehicle maintenance checks regularly.
• Use navigation apps to determine the optimal route for each client.
• Interact with clients in a friendly and professional manner.
• Pick up and drop off clients in a punctual and reliable fashion.
• Maintain accurate monthly mileage records.
• Ensure vehicle is filled with gas and ready for use during my shift. Sales Associate
Dillard's, Inc. - Houston, TX
February 2015 to October 2019
• Greeted customers, responded to questions, improved engagement with merchandise and provided outstanding customer service
• Operated cash registers, managed financial transactions, and balanced drawers
• Achieved established goals
• Provided excellent sales service to ensure high levels of customer satisfaction through
• “Go the extra mile” to drive sales.
Education
High school or equivalent
Skills
• Customer Service
• Sales (10+ years)
• Warehouse Experience
• Computer Literacy (3 years)
• Load & Unload
• Interviewing
• Shipping & Receiving
• Packaging
• English
• RF scanner
• Delivery Driver Experience
• Order Picker
• Microsoft Excel
• Microsoft Word (5 years)
• Pallet Jack
• Van driver
• Expediting
Certifications and Licenses
Driver's License
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