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Customer Service Thunder Bay

Location:
Thunder Bay, ON, Canada
Posted:
March 31, 2024

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Resume:

TURABI NASIR (she/her)

Thunder Bay, ON, Canada

ad4ooi@r.postjobfree.com / phone number: 437-***-**** https://www.linkedin.com/in/turabi-nasir- b49b102b2/

PROFESSIONAL SUMMARY

Seeking a position within an esteemed organization that fosters long-term growth, where I can commence my professional journey and actively enhance my skills and knowledge. I aim to contribute to the organization's objectives while continually developing and progressing alongside it. CORE COMPETENCIES

• Outstanding ability to work in a cross-functional & team-oriented environment with multiple disciplines

• Proven ability to plan, prioritize, and organize activities to meet deadlines while working under pressure

• Excellent work ethic with the ability to function independently with minimum or no supervision

• Strong interpersonal skills with excellent organizational, people, and time management abilities

TECHNICAL SKILLS

• Geographic Information System (GIS)

• R Studio, Microsoft PowerPoint

• Microsoft Word, Microsoft Excel

• Communication and Customer Service Skills

EDUCATION

1. Masters in Forest Management Lakehead University, Thunder Bay, Ontario Enrollment: Jan 2024 – April 2025

2. Bachelor of Science in Environmental Science Independent University, Bangladesh January 2017- December 2021

PROFESSIONAL EXPERIENCE

Research Assistant / Dr. Nusrat Jahan Chowdhury / Dhaka University from January 2022 to January 2023

• Obtained the ability to contribute to team efforts

• Developed communication skills effectively

• Committed to delivering high accuracy in my work

• Demonstrated a strong sense of ownership of the outcome and a deep understanding of confidentiality

Executive / Wedding Bees/ From August 2018 to April 2020

• Being present at the event all the time

• Managed and monitored the workers

• Monitored and evaluated the design

Teacher’s Assistant/ Axis Education / From June 2016 to January 2018

• Checked exam papers

• Invigilated during the exam hours

• Monitored the classroom occupied by students

Customer Service Representative / Meena Bazaar / Lalmatia from May 2014 to February 2016

• Assisted customers with queries and finding merchandise

• Resolved client complaints and concerns swiftly

• Processed refunds, exchanges, and recoveries

• Maintained cleanliness and organization of stores Retail Associate / Agora / Dhanmondi from November 2011 to March 2014

• Assisted customers while they shop

• Answered inquiries and helps with every day shop operations

• Cleaned stores, maintaining the cleanliness and well-being of both personnel and customers

• Having a well-organized business

VOLUNTEER WORK EXPERIENCE

• Worked as a home tutor for Ordinary Level and Advanced Level students from 2013 to 2023

• Volunteered as an active animal rescuer from 2014 to 2023

• Participated in Harvard National MUN as a delegate in 2018

• Active member of Green Planet Club from 2017 to 2019

• Active leader in a cultural program at Lakehead University REFERENCES

Available upon request



Contact this candidate