Madelyn Fiore

Marcy, NY *****

315-***-****

ad4ogf@r.postjobfree.com

Summary

Diligent Retail Associate skillful in connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items. Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering many years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Driven and motivated to leverage strong background insales and related positions. Develops strategic and successful merchandising strategies to meet and exceed objectives. Demonstrated excellence in

Skills

Teamwork

Dispute mediation

brand promotions

POS system operation

Experience

September 2017 to August 2019

Tjmaxxs New Hartford, NY

Retail Sales Associate

Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Helped customers by answering questions and locating merchandise.

Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

Initiated friendly conversation with customers to determine level of assistance required.

Followed all company policies, rules and procedures to promote company goals and maintain safety.

Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.

May 2017 to May 2018

Yogurt Stop Utica, NY

Hoopla

Answered calls per to assist with customer questions and concerns.

Created agendas and communication materials for team meetings.

Handled all delegated tasks.

Kept team on track by assigning and supervising their activities and giving constructive feedback.

Education and Training

Herkimer Community College Utica NY

Associate of Science Health Care

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