Technical Support Help Desk
Resume:
CURRICULUM VITAE
A. PERSONAL PROFILE
NAME: NAKUYA ESTHER
SEX: FEMALE
DATE OF BIRTH: 7th January, 1995.
NATIONALITY: UGANDAN
TELEPHONE: +256*********
EMAIL: ************@*****.***
Iam a hard-working, proactive spinster with a great goal motive, innovative thinking, balanced personality, self-discipline and drive with a strong output bias and a demonstrated ability to quickly learn and apply new concepts.
B. OBJECTIVE
To work in a dynamic professional environment with a growing organization and utilize my creativity and innovative thinking for benefit of the organization and myself
Key skills and competencies
1.Network configuration; servers, routers
2.Help desk and technical support; hardware assembly, maintenance, peripherals, printers, etc
3.Troubleshooting and problem solving
4.Network and circuit designing
5.Housekeeping, i.e., 5s
6.Time management
7.Engineering process knowledge
8.VPO (voyager plant optimization) principles and pillars, i.e. safety, environment, people, management, quality, logistics and maintenance
9.Electrical measurements
Other skills
Fluent in English
Compliance with recommended safe work procedures and maintaining a safe and healthy working environment.
High energy and great goal motivation, innovative thinking and balanced personality, self-discipline and drive.
Ability to quickly learn and apply new concepts
A team player with good verbal and communication skills.
Focused individual with attention to detail,ablility to handle multiple priorities within a high pressure
and to work under tight deadlines and odd hours.
Good analytical ability and problem solving skills.
C. EDUCATION BACKGROUND
PERIOD
INSTITUTION ATTENDED
REWARD
2014-2018
Ndejje University
Bachelor's degree in electrical engineering
2012-2013
St.Mary's boarding senior secondary school kitende
UACE
2008-2011
St.Josephs Girls senior secondary school Nsambya
UCE
2001-2007
Gayaza Junior School
PLE
E. PROFESSIONAL WORK EXPERIENCE
INSTITUTION/COMPANY
DATE
POSITION HELD
EXPERIENCE GAINED
NILE BREWERIES LIMITED, MBARARA
1st SEPTEMER,2021- UPTO DATE
CONTROL AND AUTOMATION TRAINEE
Principles of control and automation processes i.e. automation infra structure, data acquisition, calibration, abnormal operations conditions management, management of change, security disaster recovery
Siemens Step 7 software and Siemens TIA
SCADA and HMI (WinCC software)
Field networks profibus, profinet and Asi
Fundamentals of maintenance
Server application systems
ERP systems eg COSWIN
Danfoss VSD i.e. configuration, back ups
BOTEC sytems
Project management fundamentals
Management information systems and technical support (IT)
Supply systems management and infra structure
Voyager Plant Optimization principles and pillars (VPO)
Generic modules within VPO, engineering safety, safety and environment.
Diagnosis of systematic and situational problems and troubleshooting through the use of problem-solving tools, i.e., SDCA, PDCA,5 WHY, etc.
Manage and control manufacturing systems infrastructure, control and automation processes, databases and applications
Facilitation, project management and development of systems.
Basic Instrumentation,hand tools and control elements
Field networks profibus, profinet and Asi
Finance, i.e. CAPEX, VIC, VLC, ZBB budgets
Basic hand tools
Innovation and technology (ZITEC)
Plant Safety Maintenance (Dust, ammonia, steam) and electrical safety maintenance
Pressurized systems and boilers-legal compliance
High voltage works especially in substation
Omega General electricals in conjunction with National Water and Sewerage cooperation. Kampala Water Lake Victoria WATSAN project(KW-LVWATSAN)katosi drinking water treatment and Nsumba pumping main reservoir
3rd August,2020_ 15th June,2021
Electrician
Electrical installation works for WATSAN PROJECT at katosi
Terminations of motors, variable frequency Drives, switch gears,motorised valves
Installations of MV and LV switchgear panels
Electrical terminations, control and signal, control panels, internal wiring
High voltage cable termination
Installation of cable trays
HV and LV cable pulling, alignment and dressing
Busbar connections, earthing of electrical equipment and buildings
Solar installations
Testing and commissioning
Ministry of Energy and Mineral Development
13th June,2017-15th August,2017
Trainee
Interpretation of electrical data in establishment of energy and mineral resource potential of Uganda
Inspection and evaluation of activities in private companies in Energy and Mineral sectors
Efficient utilization of energy
Monitoring geotectonic disturbances and radioactive emissions.
Uganda Electricity Transmission company Limited
12th June,2016-15th July, 2016
Trainee
Laying if transmission cables
High voltage works at the substation
Protection and control of electrical equipment at the substation.
Communication at the substation using SCADA.
Nakawa Vocational and Training Institute
15th June,2015-7th August,2015
Trainee
Workshop safety and use of tools, instruments and equipment.
Identification of electronics components, types, functions, values, faults and functional tests.
Got introduced to analogue circuits.
Building regulated power supply on a Vero board and testing
Interpretation of electrical wiring drawings
Domestic electrical installation
Industrial motor sequential control
Drawing interpretation
Model construction
Channel construction
Setting out of simple buildings
Retaining wall construction
Metal fabrication
Arc welding
Arc welding material and consumables
Thread cutting using the thread cutting machine
Pipe work(GI and PVC fitting)
PPR pipe work
Sanitary installations and rain water harvesting
D. ACHIEVEMENTS
INSTITUTION
DATE
ACHIEVEMENT
Ndejje University
15th June, 2015 - 7th August,2015.
6th January, 2017-31st December, 2019
20thApril,2017- 28th May,2018
2015-2016
2015-2016
2016-2017
2016-2017
Attained basic engineering skills training at Nakawa Vocational Training Institute.
Member of Uganda Institute of professional Engineers.
Vice president of Ndejje University of Engineering and Surveying Association.
Electrical engineers representative on the guild cabinet
Welfare coordinator for the faculty of engineering
Assistant chief editor on the guild cabinet.
General Secretary of prime time ministries
St. Mary’s boarding senior secondary School kitende
2012-2013
Health prefect
Computer applications
Good time management
St Joseph's girls ss Nsambya
2009
2010-2011
Class monitress
Chief justice (prefect)
F. HOBBIES
Singing
Going to church
Cooking
Adventure
Badminton
G. REFERENCES
1.EMMANUEL IVAN MULEMEZI
ELECTRICAL ENGINEER,
RWENZORI RARE METALS
********.********@**************.***
2.WABOGA BASHIR
TECHNICAL SERVICES MANAGER
NILE BREWERIES LIMITED, MALTINGS
*******.******@**.**-*****.***
3.ARINDA INNOCENT
INSTRUMENTATION TECHNICIAN
NILE BREWERIES LIMITED, MBARARA
********.******@**.**-*****.***
Contact this candidate