Administrative Assistant Dental
Resume:
Denise Smith 541-***-****
****************@*****.***
Summary of Qualifications
Answer multiline phone with transferring and paging capabilities
Schedule appointments using Eaglesoft, Xtime and PBS software
Use DriveCentrix and Vin Solutions customer retention software
Make outbound calls asking guests if they needed any additional service
Make outbound calls regarding recalls that were open on their vehicles. This information was found on the Global Connect GM Website
Helped co-workers as needed
Computer Proficiency
Scheduling software
Word and Excel
Use of Google to look up information
Work Experience
Dental Assistant January 1989 – November 1998
Fred Barden, DDS Junction City, Oregon
Cleaned rooms
Sterilized instruments
Set up trays for procedures
Assisted doctor in all procedures
Took x-rays
Scheduled appointments
Took payments and insurance information
Scheduler November 2004 – November 200
Larry M Over DMD -Maxillo Facial Prosthodontist
Scheduled all appointments for new and existing patients
Learned to read Doctors dictation and make appointment cards for patient complete care
General Worker January 2010 – October 2010
Darimart, Junction City, Oregon
Opened store
Started coffee and put out donut delivery
Prepared tills for the day
Waited on customers
Cooked lunch using restaurant size air fryer
Stocked shelves
Cleaned as needed
Administrative Assistant November 2010 – July 2021
Guaranty RV, Junction City, Oregon
Answer all incoming calls. Transfer, page or take message as needed
Assist towable managers as needed.
Kept track of “Up Box” and made new cards as needed
Assisted salesmen as needed to either file for a warranty on a new RV or with spiffs
RECEPTION AND BDC REPRESENTITIVE August 2021 – November 2023
Guaranty Chevrolet, Junction City, Oregon
Answer calls for entire dealership. Transferring or paging when needed
Schedule incoming calls for service work
Make outbound calls using customer retention software or lists given me by my supervisor
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