Denise Smith 541-***-****

ad4odo@r.postjobfree.com

Summary of Qualifications

Answer multiline phone with transferring and paging capabilities

Schedule appointments using Eaglesoft, Xtime and PBS software

Use DriveCentrix and Vin Solutions customer retention software

Make outbound calls asking guests if they needed any additional service

Make outbound calls regarding recalls that were open on their vehicles. This information was found on the Global Connect GM Website

Helped co-workers as needed

Computer Proficiency

Scheduling software

Word and Excel

Use of Google to look up information

Work Experience

Dental Assistant January 1989 – November 1998

Fred Barden, DDS Junction City, Oregon

Cleaned rooms

Sterilized instruments

Set up trays for procedures

Assisted doctor in all procedures

Took x-rays

Scheduled appointments

Took payments and insurance information

Scheduler November 2004 – November 200

Larry M Over DMD -Maxillo Facial Prosthodontist

Scheduled all appointments for new and existing patients

Learned to read Doctors dictation and make appointment cards for patient complete care

General Worker January 2010 – October 2010

Darimart, Junction City, Oregon

Opened store

Started coffee and put out donut delivery

Prepared tills for the day

Waited on customers

Cooked lunch using restaurant size air fryer

Stocked shelves

Cleaned as needed

Administrative Assistant November 2010 – July 2021

Guaranty RV, Junction City, Oregon

Answer all incoming calls. Transfer, page or take message as needed

Assist towable managers as needed.

Kept track of “Up Box” and made new cards as needed

Assisted salesmen as needed to either file for a warranty on a new RV or with spiffs

RECEPTION AND BDC REPRESENTITIVE August 2021 – November 2023

Guaranty Chevrolet, Junction City, Oregon

Answer calls for entire dealership. Transferring or paging when needed

Schedule incoming calls for service work

Make outbound calls using customer retention software or lists given me by my supervisor

Contact this candidate